Merchant Account Requirements

To ensure the highest level of security, major credit card companies require Blackbaud to collect detailed information about your organization and the person who is authorized to sign legal documents on its behalf. When you add a merchant account, Blackbaud collects specific information based on your currency and location, such as your organization's:

  • Identification number, address, and website URL

  • Bank information (to receive direct deposit)

  • Principal employee information

All information, including personal data, is encrypted securely in compliance with Personally Identifiable Information regulations.

To learn what information is required for a Blackbaud Merchant Services account, select your processing currency.

Tip: Print this checklist or open it in a new tab to bookmark or share with others.

Organization information

Federal Employer Identification Number (EIN)

Organization legal name, address, and website URL

Note: For-profit companies must also provide names and email addresses for all company owners who hold 25% or more of the company.

Principal employee information

The principal employee — or signatory authority — is the individual at your organization with authority to sign legal documents on its behalf. Often, this person has financial oversight for your organization and the ability to create new accounts.

Name and work title

Contact info (email, phone number, and home address)

Date of birth

Social Security number

Bank information

To receive direct deposits of funds, provide the following info about your organization's bank account:

Bank name and bank account type

Routing and account numbers

Account holder

Estimated monthly processing amount

Tip: Take the total amount your organization processed last year and divide it by 12. Blackbaud securely stores this info to better support your organization’s payment processing needs.

Estimated average transaction amount

Tip: Take the total amount your organization processes and divide it by the number of transactions received. Use annual data if available.

A voided check, bank statement, or bank letter

Note: The file must include your organization's legal name and address, the bank name and contact information, and the account type, account holder, routing number, and account number where you receive disbursements. Accepted file types are .pdf, .jpeg, .tif, and .png, and files can't exceed 5 MB.

Account name, statement descriptor, and account credentials

During account setup, you also specify:

  • A unique account name to appear internally in places such as lists and reports

  • A statement descriptor to appear on payers' credit or debit card statements, which includes your organization's name, phone number and email address

    Tip: The statement descriptor helps payers identify transactions and reduce the likelihood of disputes. Enter info exactly as it should appear.

  • A unique username and password to connect Blackbaud solutions to your merchant account

    Note: These credentials are different from your Blackbaud ID.

Tip: Print this checklist or open it in a new tab to bookmark or share with others.

Organization information

Canada Revenue Agency (CRA) number

Organization legal name, address, and website URL

Note: If Blackbaud is unable to verify directorship info, you may need to submit documentation through the Blackbaud Merchant Services Web Portal.

Note: For-profit companies must also select a merchant category and provide names, dates of birth, and email addresses for all company owners who hold 25% or more of the company.

Principal employee information

The principal employee — or signatory authority — is the individual at your organization with authority to sign legal documents on its behalf. Often, this person has financial oversight for your organization and the ability to create new accounts.

Name and work title

Contact info (email, phone number, and home address)

Date of birth

Bank information

To receive direct deposits of funds, provide the following info about your organization's bank account:

Bank name and 8-digit transit number

Account number and account type

Account holder

Estimated monthly processing amount

Tip: Take the total amount your organization processed last year and divide it by 12. Blackbaud securely stores this info to better support your organization’s payment processing needs.

Estimated average transaction amount

Tip: Take the total amount your organization processes and divide it by the number of transactions received. Use annual data if available.

A voided cheque, bank statement, or bank letter

Note: The file must include your organization's legal name and address, the bank name and contact information, and the account type, routing number, and account number where you receive disbursements.

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Account name, statement descriptor, and account credentials

During account setup, you also specify:

  • A unique account name to appear internally in places such as lists and reports

  • A statement descriptor to appear on payers' credit or debit card statements, which includes your organization's name, phone number and email address

    Tip: The statement descriptor helps payers identify transactions and reduce the likelihood of disputes. Enter info exactly as it should appear.

  • A unique username and password to connect Blackbaud solutions to your merchant account

    Note: These credentials are different from your Blackbaud ID.

Tip: Print this checklist or open it in a new tab to bookmark or share with others.

Organisation information

Companies Number (CRN) or Charity Commission Number (CCN)

Organisation legal name, address, and website URL

Note: For-profit companies must also select a merchant category and provide names and email addresses for all company owners who hold 25% or more of the company. Include all members of the Governing Board, their contact information, and dates of birth.

Principal employee information

The principal employee — or signatory authority — is the individual at your organisation with authority to sign legal documents on its behalf. Often, this person has financial oversight for your organisation and the ability to create new accounts.

Name and work title

Contact info (email, phone number, and home address)

Date of birth

A color copy or picture — front and back — of their ID

Note: Accepted file types are .jpeg and .png, and files can't exceed 5 MB.

Bank information

To receive direct deposits of funds, provide the following info about your organisation's bank account:

Bank name, sort code, and account number

Bank account type

Account holder

Estimated monthly processing amount

Tip: Take the total amount your organisation processed last year and divide it by 12. Blackbaud securely stores this info to better support your organisation’s payment processing needs.

Estimated average transaction amount

Tip: Take the total amount your organisation processes and divide it by the number of transactions received. Use annual data if available.

A voided cheque, bank statement, or bank letter

Note: The file must include your organisation's legal name and address, the bank name and contact information, and the account type, routing number, and account number where you receive disbursements. Accepted file types are .pdf, .jpeg, .tif, and .png, and files can't exceed 5 MB.

Account name, statement descriptor, and account credentials

During account setup, you also specify:

  • A unique account name to appear internally in places such as lists and reports

  • A statement descriptor to appear on payers' credit or debit card statements, which includes your organisation's name, phone number and email address

    Tip: The statement descriptor helps payers identify transactions and reduce the likelihood of disputes. Enter info exactly as it should appear.

  • A unique username and password to connect Blackbaud solutions to your merchant account

    Note: These credentials are different from your Blackbaud ID.

Tip: Print this checklist or open it in a new tab to bookmark or share with others.

Organisation information

New Zealand Business Number (NZBN)

Organisation legal name, address, and website URL

Note: If your organisation is a for-profit company, provide the Merchant category and names and email addresses for all company owners who hold 25% or more of the company. List all members of the Governing Board, their contact information, and dates of birth.

Principal employee information

The principal employee — or signatory authority — is the individual at your organisation with authority to sign legal documents on its behalf. Often, this person has financial oversight for your organisation and the ability to create new accounts.

Name and work title

Contact info (email, phone number, and home address)

Date of birth

A color copy or picture — front and back — of their ID

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Bank information

To receive direct deposits of funds, provide the following info about your organisation's bank account:

Bank name

Account number and account type

Account holder

Estimated monthly processing amount

Tip: Take the total amount your organisation processed last year and divide it by 12. Blackbaud securely stores this info to better support your organisation’s payment processing needs.

Estimated average transaction amount

Tip: Take the total amount your organisation processes and divide it by the number of transactions received. Use annual data if available.

A voided check, bank statement, or bank letter

Note: The file must include your organisation's legal name and address, the bank name and contact information, and the account type, routing number, and account number where you receive disbursements.

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Account name, statement descriptor, and account credentials

During account setup, you also specify:

  • A unique account name to appear internally in places such as lists and reports

  • A statement descriptor to appear on payers' credit or debit card statements, which includes your organisation's name, phone number and email address

    Tip: The statement descriptor helps payers identify transactions and reduce the likelihood of disputes. Enter info exactly as it should appear.

  • A unique username and password to connect Blackbaud solutions to your merchant account

    Note: These credentials are different from your Blackbaud ID.

Tip: Print this checklist or open it in a new tab to bookmark or share with others.

Organisation information

Australian business number (ABN) or tax file number (TFN)

Organisation legal name, address, and website URL

Note: If your organisation is a for-profit company, provide your Australian company number (ACN), merchant category, and names and email addresses for all company owners who hold 25% or more of the company. Include all members of the Governing Board, their contact information, and dates of birth.

Principal employee information

The principal employee — or signatory authority — is the individual at your organisation with authority to sign legal documents on its behalf. Often, this person has financial oversight for your organisation and the ability to create new accounts.

Name and work title

Contact info (email, phone number, and home address)

Date of birth

A color copy or picture — front and back — of their ID

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Bank information

To receive direct deposits of funds, provide the following info about your organisation's bank account:

Bank name and BSB number

Account number and account type

Account holder

Estimated monthly processing amount

Tip: Take the total amount your organisation processed last year and divide it by 12. Blackbaud securely stores this info to better support your organisation’s payment processing needs.

Estimated average transaction amount

Tip: Take the total amount your organisation processes and divide it by the number of transactions received. Use annual data if available.

A bank statement or bank letter

Note: The file must include your organisation's legal name and address, the bank name and contact information, and the account type, routing number, and account number where you receive disbursements.

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Account name, statement descriptor, and account credentials

During account setup, you also specify:

  • A unique account name to appear internally in places such as lists and reports

  • A statement descriptor to appear on payers' credit or debit card statements, which includes your organisation's name, phone number and email address

    Tip: The statement descriptor helps payers identify transactions and reduce the likelihood of disputes. Enter info exactly as it should appear.

  • A unique username and password to connect Blackbaud solutions to your merchant account

    Note: These credentials are different from your Blackbaud ID.

Tip: Print this checklist or open it in a new tab to bookmark or share with others.

Organisation information

Identification Number

Organisation legal name, address, and website URL

Note: For-profit companies must also select a merchant category and provide names and email addresses for all company owners who hold 25% or more of the company. Include all members of the Governing Board, their contact information, and dates of birth.

Principal employee information

The principal employee — or signatory authority — is the individual at your organisation with authority to sign legal documents on its behalf. Often, this person has financial oversight for your organisation and the ability to create new accounts.

Name and work title

Contact info (email, phone number, and home address)

Date of birth

A color copy or picture — front and back — of their ID

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Bank information

To receive direct deposits of funds, provide the following info about your organisation's bank account:

Bank name

Account number and account type

Account holder

Estimated monthly processing amount

Tip: Take the total amount your organization processed last year and divide it by 12. Blackbaud securely stores this info to better support your organisation’s payment processing needs.

Estimated average transaction amount

Tip: Take the total amount your organisation processes and divide it by the number of transactions received. Use annual data if available.

A voided bank statement or bank letter

Note: The file must include your organisation's legal name and address, the bank name and contact information, and the account type, routing number, and account number where you receive disbursements. Accepted file types are .pdf, .jpeg, .tif, and .png, and files can't exceed 5 MB.

Tip: Accepted file types are .pdf, .jpeg, .tif, and .png. Files cannot exceed 5 MB.

Account name, statement descriptor, and account credentials

During account setup, you also specify:

  • A unique account name to appear internally in places such as lists and reports

  • A statement descriptor to appear on payers' credit or debit card statements, which includes your organisation's name, phone number and email address

    Tip: The statement descriptor helps payers identify transactions and reduce the likelihood of disputes. Enter info exactly as it should appear.

  • A unique username and password to connect Blackbaud solutions to your merchant account

    Note: These credentials are different from your Blackbaud ID.

Note: Blackbaud may periodically ask you to update account or signatory information. When necessary, your organization will receive email and in-product notifications about the request.

Tip: To add merchant accounts, from the Admin section of Blackbaud's website, select Settings, Merchant accounts. For more information, see Add a merchant account.