Communications Overview

Tip: Don't see this yet? No need to worry. Expect its wider release in a future update.

From Communications, Overview, you can track upcoming communications sent by your organization and assess your organization’s appeal success.

• Planned communications tile — To help you monitor the communications sent by your organization, use the information on the Planned communications tile to quickly assess any upcoming communications, date of communication, as well as its channel, source, amount of recipients, and status.

  Tip: This tile can include data from third‑party applications your organization has enabled. Use the Source column to see where each communication originated. If you want to control which sources appear, edit the sources in the Planned communications tile settings.

• Appeal tracker tile — To help you monitor and analyze the effectiveness of your appeals, use the information on the Appeal tracker tile to quickly assess which appeals are generating the most donations and identify areas for potential improvement. After you add appeals, you must keep at least one appeal on the tile.

• Recently accessed section — To help you move faster and stay focused, the Recently accessed section displays the last five appeals and campaigns you interacted with, so you can jump back into your work without navigating through multiple pages.

Note: If your organization has an existing Constant Contact integration, see Constant Contact Integration to manage it.