Duplicate Management

Periodically reviewing potential duplicate records is important to maintain the health of your data. Eliminating duplicates can help you save unnecessary mailing costs, better communicate with your constituents, and increase the accuracy of your data and reports. In Tools, Data Health, under Possible duplicates, you can view statistics about potential duplicate records:

• All possible duplicates — The total amount of possible duplicate records, including those with a zero confidence rating.

• Duplicates with higher confidence — The amount of possible duplicate records with a confidence level of 1,2, and 3.

Note: For information about how Raiser's Edge NXT identifies potential duplicates, see Duplicate Detection Process.

Raiser's Edge NXT automatically identifies these potential duplicates and refreshes them multiple times a day.

To help decide whether to merge the two records or keep them separate, you can further review the information matched between potential duplicates. For more information, see Possible Duplicates.