Understand Payment Methods for Donation Forms

To understand how donors prefer to complete gifts across your donation forms, view Payment methods from Online Giving, Overview. This data shows the percentage of donations made with each available payment method, such as credit card, digital wallets, and direct debit.

You can use this information to identify donor preferences and evaluate whether your enabled payment options support a smooth giving experience. Over time, this insight can help you prioritize payment methods that reduce friction and align with how donors choose to give.

How to Use the Payment Methods Data

When you review the data from Payment methods, it helps you:

• Understand which payment methods donors use most often.

• Compare adoption of digital wallets with traditional payment methods.

• Identify opportunities to promote underused payment options.

• Make informed decisions about which payment methods to enable, promote, or support.