Digital Wallets

A digital wallet is a service that saves a person's payment info so they can access saved credit and debit cards on trusted devices. When you use Blackbaud Merchant Services as your payment processor, you can accept digital wallets (such as Apple Pay and PayPal) for payments made through your online forms.

Donation Forms

Supporters can pay with Apple Pay when using a compatible Apple device with the latest version of iOS or iPadOS, watchOS, or macOS. For a website to accept Apple Pay, its domain must be verified with Apple.

Note: Standard Forms support Apple Pay for one-time gifts only. Optimized Forms support Apple Pay for both one-time and recurring gifts.

To learn how to verify and set up Apple Pay for Standard and Optimized Donation Forms, see Apple Pay Setup for Donation Forms.

With Google Pay, supporters can make payments using a credit or debit card saved to their Google account.

  • Standard Donation Forms — Google Pay is not yet supported for Standard Forms.

  • Optimized Donation Forms — Google Pay is currently supported for one-time and recurring gifts. It automatically displays for payers during checkout in most web browsers.

    Note: Firefox doesn't support Google Pay.

To accept PayPal and Venmo through your donation forms, connect your PayPal Business and Blackbaud Merchant Services accounts in the Blackbaud Merchant Services Portal.

Note: To integrate with PayPal, you must have an active Blackbaud Merchant Services account that processes in USD, AUD, CAD, EUR, or GBP.

To learn how to integrate your account with Blackbaud Merchant Services, see Get Started with PayPal.

Note: PayPal is not yet available for recurring payments.

Tip: To view and reconcile PayPaland Venmo transactions, and to view disbursements from PayPal, log into your PayPal business account.

To learn more about digital wallets for donation forms, see Payment Methods for Donation Forms.

Registration Forms

Currently, Apple Pay is only available for standalone registration forms. It automatically displays when supporters visit your form using a compatible Apple device with the latest version of iOS or iPadOS, watchOS, or macOS.

and Venmo

To display PayPal and Venmo, connect your PayPal Business and Blackbaud Merchant Services accounts through the Blackbaud Merchant Services Web Portal. For more information, see Get Started with PayPal.

Note: Digital wallets display 24 to 48 hours after an online form processes its first payment. To ensure digital wallets display, we recommend you complete a credit card payment during testing.