Recurring Gift Plans Ending in 90 Days
When a recurring gift plan is ending in 90 days, you can view the donor's information in the plan and contact them about extending the end date.
To view a recurring gift plan ending in 90 days and update it based on the donor's or your organization's needs:
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From Contributions, Overview, select Contact donors with recurring gift plans that end in 90 days under Needs attention.
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Select the plan you want to view.
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Review the donor's contact information and contact the donor.
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To extend the end date, select Edit end date. Change the date, then select Save.
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To end the plan sooner without changing the date, select More actions, Complete. The plan status changes to Completed and future payments stop.
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To end the plan when you can't reach the donor and your organization prefers to end it, select More actions, Terminate. The plan status changes to Terminated and future payments stop.
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To let the plan end on its current end date, select Dismiss. The plan no longer appears in the list.
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