Transactions Eligible for Fee Coverage

Several factors determine whether a transaction qualifies for donor cover or Complete Coverâ„¢. Transaction eligibility is determined by:

  • The type of donation form

  • The type of gift.

  • The type of payment.

  • The amount of the transaction. For Complete Cover, transactions are only eligible if they are less than $3,000.

Transaction eligibility for Complete Cover

* Transactions less than $3,000

Note: To help offset fees for ineligible transactions, donor cover may display for Complete Cover-enabled Optimized Forms. The amount toward fees is allocated to the form's default fund unless you specify a separate designation from Settings in Online Giving.

Standard Optimized
Credit card one-time and recurring* one-time and recurring*
Apple Pay one-time and recurring* one-time and recurring*
Google Pay one-time and recurring* one-time and recurring*

Transaction eligibility for donor cover

Standard Optimized
Credit card one-time and recurring one-time and recurring
Apple Pay one-time one-time and recurring
Google Pay one-time and recurring one-time and recurring
PayPal one-time one-time
Venmo one-time one-time

To assume responsibility for all related fees and hide the option for donors to contribute towards operating costs, select My organization pays on your forms. For more information about the costs, see Blackbaud Merchant Services Processing Fees.