Transactions Eligible for Fee Coverage
Several factors determine whether a transaction qualifies for donor cover or Complete Cover™. Transaction eligibility is determined by:
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The type of donation form
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The type of payment.
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The amount of the transaction. For Complete Cover, transactions are only eligible if they are less than $3,000.
Transaction eligibility for Complete Cover
Note: The amount toward Blackbaud never exceeds the payment amount, so small transactions such as $1 may not be eligible for Complete Cover.
* Transactions less than $3,000
Tip: To help offset fees for ineligible transactions, donor cover may display for Complete Cover-enabled donation forms. The amount toward fees is allocated to the form's default fund unless you specify a separate designation.
| Standard and Optimized Donation Forms | ||
|---|---|---|
| Credit card | one-time and recurring* | |
| Apple Pay | one-time and recurring* | |
| Google Pay | one-time and recurring* |
Transaction eligibility for donor cover
| Standard Donation Forms | Optimized Donation Forms | |
|---|---|---|
| Credit card | one-time and recurring | one-time and recurring |
| Apple Pay | one-time | one-time and recurring |
| Google Pay | one-time and recurring | one-time and recurring |
| PayPal | one-time | one-time |
| Venmo | one-time | one-time |
To assume responsibility for all related fees and hide the option for donors to contribute towards operating costs, select My organization pays on your forms. For more information about the costs, see Blackbaud Merchant Services Processing Fees.