Sector Impact
Giving Breakdown
Fundraising Tactics
Donor Characteristics
Platform & Device
Foundations
Numbers at a Glance
Numbers at a Glance
Numbers at a Glance
Numbers at a Glance
Generation Breakdown
Generation Breakdown
Generation Breakdown
Generation Breakdown
Philanthropy Today Doesn't Match America's Future
Racial and Ethnic Breakdown
Racial and Ethnic Breakdown
Racial and Ethnic Breakdown
75% of Americans who give believe they give more or the same amount as others, but studies have found that, in reality, 72% give less than the average. In short—there’s a difference between what donors think and what’s actually true. The retention rate for first-year offline-only donors sits at 27%, but that number jumps dramatically for multi-year donors. Click here for a full description of the section.
75% of Americans who give believe they give more or the same amount as others, but studies have found that, in reality, 72% give less than the average. In short—there’s a difference between what donors think and what’s actually true. The retention rate for first-year offline-only donors sits at 27%, but that number jumps dramatically for multi-year donors. The numbers clearly show that focusing on the second gift and driving retention of multi-year donors makes a dramatic difference.
The easiest way to increase retention is to focus on donor satisfaction. On average, almost 80% of donors are satisfied, so organizations are already doing a lot of things right. Nearly half of donors ranked “how the organization uses the money” highest in terms of their concerns when donating, trumping all other concerns for the number one spot. Additionally, 50% of donors say a personalized thank-you is more important than the speed with which they receive it. Sometimes it’s more important to get it right than to fulfill it quickly.
Of course, giving preferences and patterns aren’t the same for everyone. For example, Baby Boomers give to an average of 4.2 organizations, while Millennials give to an average of 3.5. The giving habits and preferences of donors also vary greatly based on their age. For instance, over 40% of Millennials would be willing to give via social media, while 43% of Gen X donors have given via their workplace.
Age isn’t the only differentiating factor among donors. Looking at the entire universe of donors, whites are over-represented compared to their overall proportion of the population. In fact, the demographic picture of the donor universe looks more like the racial and ethnic makeup of America in 1990 than that of America today. Nearly three-fourths of donors today are non-Hispanic whites, despite the fact that whites make up only 64 percent of the population. Conversely, both African-Americans and Hispanics are underrepresented in the donor universe. This does not suggest that whites are “more generous” than other racial and ethnic groups. In fact, African-American and Hispanic donors say they are solicited less frequently and would give more if they were asked more often.
Sources