To send alerts for a custom email alert type or a task reminder email alert, you must run a send process. When you run the send process, the program determines whether changes to the selected data list match the parameters of the alert type. If the changes match the parameters, the program then automatically send alerts to the assigned users to inform them of the change. From the record of the email alert, you can start the send process. For information about how to start the send process, see Start the Send Process for an Email Alert.
To view the status of the most recent instance of the send process or information about previous instances of the process, select the Process Details tab. From this tab, you can also add and manage job schedules to run the process automatically.
Under Recent status, you can view the current status of the process to determine whether it completed successfully. You can also view the status message generated for the most recent run; the user who ran the process and on which server; the dates and times the process started and ended and its duration; and the total number of records processed, how many of those records processed successfully, and how many exceptions it generated.
Under History, you can view records of the previous instances the process was run. For each instance, you can view its status, the status message generated for it, the user who ran it, its start and end dates, its duration, the total number of records processed, and which server handled the process. To view all process instances of a specific status, click Filter on the action bar to display the Status field and Apply and Reset buttons. In the Status field, select the status of the processes to display such as Did not finish, and click Apply.
From the History grid, you can also delete records of previous instances of the process. For information about how to delete an instance of the process, see Delete an Instance of the Send Process.
Under Job schedules, you can view the job schedules set for the job. For each job schedule, you can view its job name, whether it is enabled, its frequency, its start date and time, its end date and time, and the dates the schedule was added and changed in the database. From the grid, you can manage the job schedules set for the process.
Tip: You can also generate a Windows scripting file (*.wsf) to run the send process with an automated launch program such as Task Scheduler. For information about how to create a *.wsf file for the process, see Generate a Windows Scripting File for the Send Process.
Delete an Instance of the Send Process
Add a Job Schedule for the Send Process
Edit a Job Schedule for the Send Process