The program automatically creates a record of each type of email alert your organization uses. To view the record of an email alert from the Email alerts page, select it under Email alert types and click Go to alert type on the action bar.
For a custom email alert or a task reminder email alert, you can view and manage the instances of the alert, the email message sent with the alert, and the process that sends the alert to its users. To help you navigate through this information, the record contains the Manage alert definition tab and Process Details tab.
| • | Manage Alert Definition |
| • | Process Details |
For a standard email alert other than a task reminder alert, you can view and manage the application users who receive the alert and the email message they receive from the record.
Under Email content, the subject and body of the email message that application users receive with the alert appears. To edit the email message users receive, click Edit on the action bar. For information about how to edit the email message of an alert, see Edit Content of an Email Alert.
Note: The program automatically includes a link to the area of the application related to the email alert. For example, an email alert that notifies the user of a batch assignment automatically includes a link to the batch in Batch entry.
Under Users, the names of the application users who receive the email alert appear. To update the information in the grid, click Refresh List on the action bar. From the grid, you can also assign the alert to users or disable the alert for a selected user.
From the record of a custom email alert or task reminder email alert, you can manage the process to send the email alert to remind users to complete their tasks.