Home

From Home you can view or manage details for your organization. Your access to these details depends on your permissions. Therefore, if you're not an organization admin, you may only see your solutions listed and none of the other details described below, such as Blackbaud contacts.

Note: Organization admins! To access Home, sign in to Blackbaud's website and select Admin from the solution menu on the left. Only admins can access Admin.

Tip: Don't see all of your solutions listed here? Some may not display in this list, such as everydayhero or JustGiving.

To activate a new Blackbaud solution for your organization, you need to unlock a code.

To manage your organization's billing and shipping information, select Edit address. Current addresses appear on the page summary.

Note: Only organization admins can edit addresses.

For information on editing personal details associated with an organization, such as your phone number, see Organizations.

View your organization's Customer Success Manager and their email address.

Reset passwords for Blackbaud Hosting Services, Blackbaud Merchant Services, and Blackbaud Payment Service or activate a new Blackbaud solution for your organization. For more information, see Reset Passwords.

Under Billing, you can view your primary invoice contact or access Billing FAQs to find answers to common billing, renewals, and subscription questions.

You can't change an organization's name. For more information, see Update organization name.