Authenticate through Facebook
This social sign-in option uses Facebook for authentication requirements, password resets, and other support needs. This topic covers the following:
Prerequisite Considerations
To sign in through Facebook, you must share your email address. If you don't, you can't access Blackbaud solutions or receive critical email from Blackbaud. Your email address is shared by default, so you just need to leave that default setting in place and not hide your email address. If you hide the email address by mistake, see our FAQ on how to resolve the issue.
Turn On Facebook Authentication
To authenticate through Facebook:
On the sign-in page, select Continue with Facebook.
On Facebook's sign-in page, provide your Facebook credentials and follow the authentication steps.
Warning: You must share your email address to authenticate through Facebook. If you hide it by mistake, see our instructions to fix your Facebook setup.
Access your Blackbaud solutions and resources to make sure your Blackbaud ID and organization are correct. To view details about your Blackbaud account, select your account under your initials in the top-level navigation.
Turn Off Facebook Authentication
You can turn off Facebook authentication at any time and sign in through Blackbaud's secure authentication service. You can use any type of email address to sign in through Blackbaud's service, including the email address for your Facebook account.
On your Blackbaud profile, select the button beside Authentication details and then select Edit email address.
On the Edit Blackbaud ID screen, select Disable Facebook authentication.
On the Disable social authentication screen, select Send confirmation code.
Go to your inbox for the email address associated with your Facebook account and open the new email from Blackbaud Authentication Services about your Facebook account.
Copy the confirmation code.
Back on the Disable social authentication screen, enter the code and select Confirm.
On the updated Disable social authentication screen, enter a password for Blackbaud's service that meets the password requirements.
Enter the password again to confirm it.
Enter your first and last name. They are used to identify you in the Blackbaud ecosystem.
Select Confirm. This signs you in through Blackbaud's service and returns you to your Blackbaud profile.
You can change authentication details, such as your email address, password, and authentication method, as necessary.