Organizations

Under My organizations on your Blackbaud profile, you can view and manage the organizations associated with your Blackbaud ID. You can also edit details such as your job title and phone number.

For information about editing organizational details, such as addresses and contacts, see Home. For information on branding, see Branding.

View Organization Admins

Note: Only authorized users can view contact information.

Find the organization under My organizations and select View organization contacts from the menu. To email an admin, select the email address from the list. For example, you may want to contact an admin to request additional permissions for a feature area or task or to make your Blackbaud ID active or inactive.

Tip: If your organization doesn't have an organization admin, contact Support to request one.

View Blackbaud Customer Success Managers

Note: Only authorized users can view contact information.

Find the organization under My organizations and select View organization contacts from the menu. To email a customer success manager, select the email address from the list.

View Organization's Site ID

Under My organizations, Site IDs appear under the names of the organizations that you are associated with. You may need the Site ID if you contact Support.

Edit Organizational Details (job title, role details, and phone number)

Under My organizations, you can edit your personal details for each organization, including your job title, role details, and phone number.

  1. Find the organization under My organizations and select Edit my information from the menu.

  2. In the Job title field, enter your job title to ensure that you receive communications from Blackbaud that are relevant to you. Admins can also edit the job title on your user record in the organization's Blackbaud solutions.

  3. In the Phone field, enter your phone number to ensure that Blackbaud representatives can contact you.

  4. From Job level, select the option that most closely aligns with your job level. Your role choice ensures that you receive communications from Blackbaud that apply to your role.

  5. From Primary function, select the function that best describe your responsibilities at the organization. If you hold two primary functions at the organization, select an option from Secondary function that most closely reflects your other function.

  6. Select Save.

Add an Organization

You can't add yourself to an organization. An admin at the organization must send you an invitation. After that, the organization appears on your profile.

Remove an Organization

Warning: When you remove an organization from your profile, you no longer have access to its solutions. To restore the connection, the organization must send a new invitation.

To remove the association between your Blackbaud ID and an organization, find the organization under My organizations and select Remove myself from this organization from the menu. Then select Remove on the confirmation screen. This removes your Blackbaud ID from the organization and also removes your access to the organization.