Understand Facility Rentals

To generate an additional source of revenue, many organizations rent out space within their facilities for various events like weddings or corporate meetings. Facility rentals are handled within group sales and use the same mechanisms that are used to book and process group visits.

A facility rental starts as a standard group reservation. The due date requirements you configure for traditional reservations can also apply to a facility rental. You can require a reservation deposit, security deposit, and contract and set due dates for each. You can also require the final count and order balance to be received by a specific date. For more information, see Add Group Reservations.

Once a reservation is added, you then customize the group itinerary by adding a custom item for the specific rental period. On the custom item, you select the location being rented. If you previously configured a default facility price for the selected location, the price automatically appears. If not, you can enter the correct price as needed. For more information, see Schedule Custom Items for a GroupItinerary.

Typically, reservations for facility rentals include only a single itinerary with a custom item used to book a location within your facility for a specific period of time. Although this is the most common situation, a reservation for a facility rental can also include scheduled event tickets or admissions, resources, and other custom items. If there are no tickets included in the reservation, the pricing structure selected on the reservation does not apply. Instead, pricing is charged according to the amount associated with the location booked.

Note: Before you begin processing facility rentals, there are several tasks you should complete. These tasks include configuring a facility rental contract and defining facility prices. For more information, see Prepare for Facility Rentals.