Document File Upload FAQ

  • The file size limit for upload is 10 Mb.

  • The file name can only have the following characters: a-z, A-Z, 0-9

  • Only hyphens are allowed. No other special characters allowed, including a period.

  • The file name must be under 251 characters

  • No password-protected files

Note: Google docs are not accepted.

The accepted list of file types is included in the following table. If you don't see a file type listed, that file type is not accepted.

Accepted file types for upload
List of acceptable file types for upload
7z css dwg indd m4v onetoc2 ppt s udk xls
abw csv eml index manifest opd pptm scan url xlsm
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amr dat faces ini mdi owa ppx shs vpr xlsx
avi db fileloc jp2 mht oxps prc snb wav xps
aww dll flv jpeg mig p7s prn swf webloc xwd
axd do fop jpg mod pages prnx sxw webp zip
ba0 doc fwd jtp mov pak psd t13 website  
bak docm gbl kes mp3 partial pspimage template wiz  
bmp docx gif key mp4 pdf pub thmx wimp  
cdf dot gsheet ink mpg pic rar tif wma  
contact dotm gslides itr msg plist rmr tiff wmv  
cr2 dotx htm lwp mts png rsm tmp wpd  
crx download ico m4a one ppsx rtf txt wps  

  • pdf - view-only documents and these can include images

  • docx - text document created using Microsoft Word

  • doc - similar to docx files

  • xlsx - spreadsheet file created in Microsoft Excel

  • txt - basic text file created using Notepad, for example

  • mp4 - video file that also cotain audio and subtitles

  • rtf - text file that contains formatted text and can be shared between systems

  • odt -similar to docx, but created in OpenOffice

You cannot delete an uploaded file. Any file that was uploaded remains in the document history.

See this knowledge base article for information.