On-Demand Backups for Blackbaud Financial Edge NXT

Organizations hosted by Blackbaud Cloud Operations can request a database backup once per month. Backups expire after seven days.

You can request a backup from the Database view options page. To access, select Database, Database options. The On-demand backups tile displays the history of your backups and status.

Note: On-demand backups capture database view information only and are not intended for full database restoration.

Request a Backup

To request a backup for your Blackbaud Financial Edge NXT solution, see Create a New Request for a Backup for Blackbaud Financial Edge NXT

Download Backup Information

You can download data for backups you requested. You can't access ones requested by other users. Backups expire after seven days. See Download Backup Information for Blackbaud Financial Edge NXT

Locate Your Data Center

When creating a backup ticket, if you select a specific point in time for a backup, the product uses the Data center server’s date and time.

To determine which time zone your data center is in, go to the FTP Access Account Information tile on the Database view options page. To identify the server location, use the first three letters and numbers listed in the Server field.

Data Center Regions:

• S21 - East US 2 (EST)

• S22 - West Europe (CEST)

• S23 - Central Canada (EST)

• S24 - Australia East (AEST)

• S41 - South Central US(CT)

• S51 - West US (PST)

• S52 - East US 2 (EST)

Note: Looking for a different product's info? Go to Request a Backup.