View Savings from Fee Coverage Options

Learn how to see how much your organization saved on processing fees through fee coverage options.

From the Blackbaud Merchant Services Web Portal

To view the amount saved on transactions processed through your merchant account, create a list that shows transactions with their associated fee amounts and coverage. You can filter the list by fee coverage type or add fee coverage columns.

Note: Complete Cover doesn’t display the amount the donor gives with their transaction. The amount doesn’t appear in any reporting.

Filter transactions by fee coverage type

1. From Transactions, Transaction lists, select an existing list or build a new one.

2. Select Filter.

3. Select Fee coverage and choose an option.

   Tip: To filter by transactions that used Complete Cover, select Blackbaud paid.

4. Select Apply filters.

View fee coverage columns on a transaction list

1. From Transactions, Transaction lists, select an existing list or build a new one.

2. Select Columns, then select Blackbaud paid fees or Donor covered fees.

3. Select Apply changes.

Tip: The Transaction totals report displays processing fees for each transaction under the Fees column.

From your Blackbaud solution

Online Giving (for Blackbaud CRM and Altru)

Under Summary, Saved in process fees, view the amount saved across all your forms. For more information, see View Savings from Fee Coverage in Online Giving Help.

Raiser’s Edge NXT

On a gift’s record, view the coverage for each one-time and recurring transaction. For more information, see Fee Coverage or View Savings from Fee Coverage in Raiser's Edge NXT Help.

Luminate Online

You can view the amount saved in various reports. For more information, see View Savings from Fee Coverage in Luminate Online Help.

eTapestry

You can view, report on, and create queries for transactions with fees covered. For more information, see Blackbaud Payment Processing Fees in eTapestry Help.