View Savings from Fee Coverage Options

Learn how to see how much your organization saved on processing fees through fee coverage options.

From the Blackbaud Merchant Services Web Portal

To view the amount saved on transactions processed through your merchant account, create a list that shows transactions with their associated fee amounts and coverage. You can filter the list by fee coverage type or add fee coverage columns.

Note: Complete Cover doesn’t display the amount the donor gives with their transaction. The amount doesn’t appear in any reporting.

Filter Transactions by Fee Coverage Type

  1. From Transactions, Transaction lists, select an existing list or build a new one.

  2. Select Filter.

  3. Select Fee coverage and choose an option.

    Tip: To filter by transactions that used Complete Cover, select Blackbaud paid.

  4. Select Apply filters.

View Fee Coverage Columns on a Transaction List

  1. From Transactions, Transaction lists, select an existing list or build a new one.

  2. Select Columns, then select Blackbaud paid fees or Donor covered fees.

  3. Select Apply changes.

Tip: The Transaction totals report displays processing fees for each transaction under the Fees column.

From Your Blackbaud Solution