Disbursement Reports

In the Blackbaud Merchant Services Web Portal, you can access detailed or summarized information about your disbursements and the transactions processed for each disbursement period. Reports include:

  • Summary reports — Show the total number and value of transactions and reversals for a disbursement period

  • Detail reports — List each transaction and reversal processed for a disbursement period

Both report types break down activity by source — such as card-not-present transactions or a transaction batch from your Blackbaud solution — and can be downloaded as PDF or XLS files.

Tip: Don't see this option? Contact your system admin for rights to run disbursement reports.

View a summarized disbursement report

To view a summary of activity for a disbursement period:

  1. Under Disbursement reports, select the menu for a disbursement period.

  2. Select Summary PDF or Summary XLS.

The Disbursement Summary Report includes:

  • Transaction totals grouped by source and broken down by card type

  • The amount disbursed for the period and the account where Blackbaud deposits the funds

  • Fee schedules associated with the transactions in the disbursement

View a detailed disbursement report

To view a detailed list of activity for a disbursement period:

  1. Under Disbursement reports, select the menu for a disbursement period.

  2. Select Detailed PDF or Detailed XLS.

The Disbursement Detail Report includes:

  • Details about each transaction — such as date, account type, account holder, amounts, and associated fees

  • The amount disbursed for the period and the account where Blackbaud deposits the funds

Tip: Need a list of disbursements from a specific time period? From Transactions, select Transaction lists, create a new list, adjust the filters, and select Export.

View a list of transactions for a disbursement

To reconcile transactions between your Blackbaud Merchant Services disbursement and your Blackbaud solution, you can view a list that contains all transactions in a disbursement.

  1. Under Disbursement reports, select the hyperlinked amount.

  2. In the transaction list, modify columns or filters and save the new list.

For more information, see Transaction Lists.

Note: For disbursement accounts at most major banks, funds are direct-deposited on the fifth business day after the last day of the disbursement cycle. Funds may take longer to deposit into accounts at smaller banks, savings and loans, and credit unions.

Tip: To receive an email when new disbursement reports are available, subscribe to notifications. For more information, see Manage Notification Settings.

View a goods and services tax (GST) invoice report

For accounts that process in Australian dollars, under Disbursement reports, you can view monthly GST invoice reports. Use these reports to meet your organization's obligations with the Australian Tax Office.