Transaction Info
From a transaction record, under Transaction info, you can view detailed information about the transaction.
Fees and Total Fees
The total amount of fees assessed for the transaction (includes processing and application fees).
Net amount
The amount paid out to your bank via a disbursement. Typically, this is the gross amount less any processing fees.
Processing Fee
The amount you pay for processing the transaction. This is also known as a transaction fee.
Donor covered fees
Whether the donor paid the processing fee. When donor cover isn't offered as an option in checkout, such as when donor cover isn't enabled on the form or when the transaction isn't eligible, the list displays as Not available.
Application Fee
The amount assessed by the application.
Account holder
The account holder name entered for the transaction's credit card or bank account.
Transaction date
The date that Blackbaud Merchant Services processed the transaction.
Application
Which Blackbaud application submitted the transaction for processing, such as MobilePay Terminal.
Source
How Blackbaud Merchant Services received the transaction, such as card present, refund, or chargeback.
Terminal type
Where a card-present transaction was accepted, such as a Blackbaud MobilePay Terminal or Payment Terminal device.
Account type
The type of account used for the transaction, such as credit card or direct debit.
Account
The last four digits of the credit card or bank account number processed for the transaction. For security, the other digits of the card number appear as asterisks.
Expiration date
The expiration date of the credit card processed for the transaction.
Status
The processing result for the transaction. For more information, see Transaction Status.
Transaction ID
The unique identifier assigned to the transaction by Blackbaud Merchant Services.
Reference number
The reference number assigned to the transaction by the payment processor.
Gateway result
The processing result returned by the payment gateway for the transaction, such as whether it was successful. If the transaction is declined, it provides the reason for the decline. For a list of decline or rejection reasons and recommendations to resolve, visit Gateway Declines.
Gateway result code
The code returned by the payment gateway that indicates whether the transaction is declined or approved. For a list of decline or rejection codes, visit Gateway Declines.