Volunteer Projects Email Notifications

Preview the email notifications your employees receive about volunteer project activity, such as sign-ups and project changes.

Sign Up Confirmation (P001)

Applies to "Join" registration. Sent when a participant signs up for a project.

  • Sender: System

  • Recipient: Participant

  • Trigger: Participant signs up for a project

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: Thank you for signing up for - {Project name}

Email header: You Signed Up! {Project name}

Email text:

{First name},

Thank you for signing up to volunteer. Here is a summary of your participation:

Project Name: {Project name}

Organization Name: {Charity name}

Location:

{Project location}

Confirmed Role: {Project role}

Express Interest Confirmation (P002)

Applies to "Express Interest" registration. Sent after a participant expresses interest in a project.

  • Sender: System

  • Recipient: Participant

  • Trigger: Participant expresses interest in a project

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: Thank you for Expressing Interest in {Project name}

Email header: Thank you for expressing your interest to {Project name}

Email text:

{First name},

Thank you for your interest in this project. Your participation is currently pending review by the project organizer. If confirmed for a role, you will receive a separate email to confirm that participation. Here is a summary of your pending roles:

Project Name: {Project name}

Organization Name: {Charity name}

Location:

{Project location}

Roles: {Project role}

{Role description}

Participant Confirmed For Role (P003)

Sent after a project organizer confirms a participant who had expressed interest in a role.

  • Sender: System

  • Recipient: Participant

  • Trigger: Project organizer confirms a participant

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? Yes – Project organizer can enter custom message

Subject line: You have been confirmed for a volunteer project - {Project name}

Email header: You've Been Confirmed for a Project

Email text:

{First name},

Good news! You have been confirmed for the following role, in which you had previously expressed interest:

Role Name: {Project role}

Role Description: {Role description}

Role Skills: {Role skills}

Note: Any additional pending roles for this project have been removed by the organizer.

 

Project Name: {Project name}

Organization Name: {Charity name}

Custom Message:

{Custom message}

Visit My Volunteering to view your projects and participation information.

Participant Invited to Project (P004)

Sent when a project organizer invites a participant to join a project based on their skills, interests, or location.

  • Sender: System

  • Recipient: Participant

  • Trigger: Project organizer invites a participant to join a project

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? Yes – Project organizer can enter custom message

Subject line: You have been invited to a Project {Project name}

Email header: You have been invited to participate in a Project: {Project name}

Email text:

{First name},

The organizer of this project thinks you would be a good fit for the following role:

Role Name: {Project role}

Role Description: {Role description}

Role Skills: {Role skills}

 

Project Name: {Project name}

Organization Name: {Charity name}

Custom Message:

{Custom message}

Visit the project page to learn more about the project and to confirm your participation.

Participant Removed from Project (P005)

Sent when a project organizer removes a previously-confirmed participant from a project and role.

  • Sender: System

  • Recipient: Participant

  • Trigger: Project organizer removes a participant from a project and role

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? Yes – Project organizer can enter custom message

Subject line: You have been removed from Project {Project name}

Email header: You have been removed from Project: {Project name}

Email text:

{First name},

You have been removed from the following project by the organizer. Please contact the organizer if you have any questions about why you were removed.

Project Name: {Project name}

Organizer: {Organizer name}

Organizer Email: {Organizer email address}

Custom Message:

{Custom message}

 

Roles Removed:

{Project role}

Note: Any hours logged against this role have been removed as well.

Visit My Volunteering to view your projects and participation information.

Custom Email from Organizer (P006)

Custom message sent from a project organizer to participants.

  • Sender: Organizer

  • Recipient: Participant

  • Trigger: Organizer sends a message to participants. This can either be sent automatically or scheduled.

  • Option to turn email on/off? No

  • Option to customize email? Yes – Project organizer can enter custom message

Subject line: Message From: {Project name}

Email header: New Project Message

Email text:

{First name},

You have received a message from the organizer of your project.

Project Name: {Project name}

Project Organizer: {Organizer name}

Message:

{Custom message}

Project Cancelled (P007)

Sent to a participant when a project organizer removes or deletes a project. Removes hours the participant logged against the project.

  • Sender: System

  • Recipient: Participant

  • Trigger: Project organizer removes or deletes a project

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: There's been a change to {Project name}

Email header: N/A

Email text:

{First name},

Your project has been removed or cancelled.

Project Name: {Project name}

Organization Name: {Charity name}

Organizer Email: {Organizer email address}

Location:

{Project location}

Any pending or confirmed roles, along with any hours you may have logged in connection with this project have also been removed. Please contact the project organizer if you have any questions as to why your project was removed.

Visit Search Opportunities to find more volunteer projects that interest you.

Organizer Added (P008)

Sent when a project creator/organizer adds a participant as a secondary project organizer.

  • Sender: System

  • Recipient: Participant

  • Trigger: Project creator/organizer adds a participant as a secondary project organizer

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: You've been added as an Organizer - {Project name}

Email header: Project Update

Email text:

{First name},

{Project creator/organizer} has added you as an Organizer for the following project:

Project Name: {Project name}

Visit the project management panel to edit the project and manage participants.

Organizer Removed (P009)

Sent when a project creator/organizer removes a participant from a secondary project organizer role.

  • Sender: System

  • Recipient: Participant

  • Trigger: Project creator/organizer removes a participant from a secondary project organizer role

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? Yes – Project organizer can enter custom message

Subject line: Removed from Project: {Project name}

Email header: Project Update

Email text:

{First name},

You have been removed from the following project by the organizer. Please contact the organizer if you have any questions about why you were removed.

Project Name: {Project name}

Organizer: {Organizer name}

Organizer Email: {Organizer email address}

Custom Message:

{Custom message}

 

Roles Removed:

{Project role}

Note: Any hours logged against this role have been removed as well.

Visit My Volunteering to view your projects and participation information.

Project Started (P010)

Sent when someone selects Start Project for the listed project.

  • Sender: System

  • Recipient: Organizers

  • Trigger: Sent when someone selects Start Project for the listed project

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: The following project has been started - {Project name}

Email header: Project Update

Email text:

{First name},

The following project has been started:

Project Name: {Project name}

Started By: {Email address}

Visit the project management panel to edit the project and manage participants.

Project Closed (P011)

Sent when someone selects Complete Project for the listed project.

  • Sender: System

  • Recipient: Organizers

  • Trigger: Sent when someone selects Complete Project for the listed project

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: The following project has been closed - {Project name}

Email header: Project Update

Email text:

{First name},

The following project has been closed:

Project Name: {Project name}

Closed By: {Email address}

Visit the project management panel to edit the project and manage participants.

Participant Left Project (P012)

Sent when a confirmed participant left the project by navigating to My Volunteering, Edit Participation.

  • Sender: System

  • Recipient: Organizers

  • Trigger: Sent when a confirmed participant left the project by navigating to My Volunteering, Edit Participation

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: A volunteer has left your project - {Project name}

Email header: Participant Update

Email text:

{First name},

We would like to inform you that a participant has left your project.

Project Name: {Project name}

Role: {Project role}

Participant: {Participant name}

Participant Email: {Participant email address}

Visit the project management panel to edit the project and manage participants.

Project Participation Summary (P013)

Roll-up summary email lists project participation updates.

  • Sender: System

  • Recipient: Organizers

  • Trigger: Sent once each day there is an applicable update

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: Project Update: {Project name}

Email header: Things are happening with your Project! {Project name}

Email text:

{First name},

See below for a summary of recent changes to this project.

{Project participation changes}

For more information, visit your project management panel.

Participant Added to Project (P014)

Sent when a project organizer adds a participant to a project and role.

  • Sender: System

  • Recipient: Participants

  • Trigger: Sent when a project organizer adds a participant to a project and role

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: Participation Added: {Project name}

Email header: Participation Update

Email text:

{First name},

The organizer of this project has added you to the following role:

Project Name: {Project name}

Organization Name: {Charity name}

Role Added: {Project role}

Organizer: {Organizer name}

Organizer Email: {Organizer email address}

Visit My Volunteering to view your projects and participation information.

Participant Role Reassigned (P015)

Sent when an organizer moves a participant from an originally confirmed role to a new role.

  • Sender: System

  • Recipient: Participants

  • Trigger: Sent when an organizer moves a participant from an originally confirmed role to a new role

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: Participation Update: {Project name}

Email header: Participation Update

Email text:

{First name},

The project role you were previously confirmed for has been changed by the organizer. See below for a summary of those changes:

Project Name: {Project name}

Previous Role: {Previous project role}

New Role: {New project role}

Note: Any hours logged against your previous role will remain with that role.

Organizer: {Organizer name}

Organizer Email: {Organizer email address}

Please contact the organizer if you have any questions about why this change was made.

Visit My Volunteering to view your projects and participation information.

Project Review Approved (P016)

Email sent from admin to event creator/organizer.

  • Sender: CSRconnect admin

  • Recipient: Project creator

  • Trigger: Admin selects Approve Project on a pending project from CSRconnect Admin Portal, Admin tools, Program Management, Opportunities

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? Yes – Admins can add custom text when approving the project

Subject line: {Project name} was approved and published

Email header: N/A

Email text:

{Project creator's first name},

Good news! Your project was reviewed and approved. It is now published and available for participants.

Project Name: {Project name}

Organization Name: {Charity name}

Message:

{Custom text}

Visit Opportunities Management to view your project details and manage your project participants.

Project Review Denied (P017)

Email sent from event creator/organizer to participant(s).

  • Sender: Admin

  • Recipient: Project creator

  • Trigger: Admin selects Decline Project on a pending project from CSRconnect Admin Portal, Admin tools, Program Management, Opportunities

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? Yes – Admins can add custom text when declining the project

Subject line: {Project name} was reviewed and declined

Email header: This Project was Declined

Email text:

{Project creator's first name},

We regret to inform you that your project was reviewed and declined.

The administrator has stated the following reason:

{Custom text}

Project Submitted for Approval (P018)

Email sent from admin to event creator/organizer.

  • Sender: System

  • Recipient: Project creator

  • Trigger: Project creator/organizer submits a project request for approval

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: {Project name} was submitted for review

Email header: Your Project is Pending Review

Email text:

{Project creator's first name},

Thank you for submitting your project. It will be reviewed soon, and you will receive an email letting you know the status of your project.

Visit Opportunities Management to view your project details.

Project Recommendation Email

Bi-weekly volunteer recommendation email with up to five projects that contain at least one of the employee's skills listed in their profile.

  • Sender: System

  • Recipient: Employees with skills that match volunteer opportunities

  • Trigger: Volunteer projects that match the skills listed in the employee's profile

  • Option to turn email on/off? Yes – Admins can turn this email on/off from CSRconnect Admin Portal, Community setup, Volunteer, Volunteer Email Settings

  • Option to customize email? No

Subject line: {Employee's first name}, you have new opportunities waiting for you

Email header: Looking to Volunteer? Check out these new opportunities!

Email text:

{Employee's first name},

We have matched you to the following volunteer opportunities related to your skills:

{Project link}

{Organization name}

{Project dates}

{Location}

Cause Area: {Cause Area}

Skills: {Employee's identified matching skills}

Looking for more ways to volunteer?