Send messages to group members

Group admins can send individual or bulk messages to members.

Note: The program settings and group settings determine what groups members and admins can see and do.

Tip: To post public messages within your group page, see Group message posts. To configure a welcome email to new members, see Group welcome email.

Group members can view their messages from the CSRconnect Community. Hover over the profile icon in the upper right, then select Messages.

Note: If the member has enabled Admin Email notifications, they will also receive bulk messages as an email notification.

Message all group members

From the group page, select Message All Members.
Enter a Subject Line.
Enter the body of the message.
Format the text as desired. You can hyperlink to other sites, such as the organization’s mission statement or social media.
Select Send.

From the group page, select Manage Members.
Select All Members or Admins.
Locate the group member or admin. On their row, select the Actions menu, then select Message Member.
Enter a Subject Line.
Enter the body of the message.
Format the text as desired. You can hyperlink to other sites, such as the organization’s mission statement, social media, or an employee handbook.
Select Send.