Send Messages to Group Members

Group admins can send messages to all group members or to an individual member.

Note: Group program settings determine what group admins in that program can do. The admin permissions in each group determine what individual group admins can do.

Tip: Use Group message posts to post public messages on your group page. Use the Group welcome email to configure a welcome email for new members.

Group members can view messages from the CSRconnect Community. Hover over the profile icon in the upper right, then select Messages.

Note: If the member has enabled Admin Email notifications, they also receive bulk messages by email.

Message All Group Members

From the group page, select Message All Members under Admin Options.

Tip: You can also select Message All Members from the Actions menu in My Groups.
Enter a Subject Line.
Enter the message text.
Format the message as needed. You can hyperlink to other sites, such as the organization’s mission statement or social media.
Select Send.

From the group page, select Manage Members under Admin Options.
Select All Members or Admins.
Locate the group member or admin. On their row, select the Actions menu, then select Message Member.
Enter a Subject Line.
Enter the message text.
Format the message as needed. You can hyperlink to other sites, such as the organization’s mission statement, social media, or an employee handbook.
Select Send.