Messages from a group admin

As a group member, we recommend you opt in to review messages that the group admin sends to all members of the group.

1. From the community, select Groups and then My Groups.

2. Select the name of a group in which you are a member.

3. Select Manage Notifications.

4. Under Member Communication Settings, select the types of emails you would like to receive about group activity. Select whether you would like to receive an automatically generated Group Activity Digest either Monthly, Weekly, or Never.

5. Changes save automatically. Navigate away from this page and your settings will take effect.

Note: Members who haven’t opted in are excluded from admin emails sent to the whole group. However, group admins can still send emails to those members individually.

1. As a group admin or super admin, go the community.

2. Select Groups and then My Groups.

3. Locate the group and then select the name to go to the group page.

4. Select Manage Members.

5. Select All Members or Admins.

6. Locate the group member or admin. On their row, select the "more" menu and then choose Message Member.

7. Enter a Subject Line that informs and grabs the reader’s attention.

8. Enter the body of the message.

9. Format the text as desired. You can hyperlink to other sites, such as the organization’s mission statement, social media, or an employee handbook.

10. To preview the message, select the eye icon.

11. After you review the message, select Send.

1. As a group admin or super admin, go the community. Then do one of the following:

   • Select Groups and My Groups. Locate the group. On the group row, select the “more” menu and choose Message All Members.

   • Or, from the group’s profile page, under Admin Options, select Message All Members.

   • Or, from Manage Members, select Message All Members.

2. Entera subject that informs and grabs the reader’s attention.

3. Enter the body of the message.

4. Format the text as desired. You can hyperlink to other sites, such as the organization’s mission statement or social media.

5. To preview the message, select the eye icon.

6. After you review the message, select Send.

Group admins should enable a welcome email that will automatically be sent to employees who join the group. This email is in addition to any confirmation emails that might be sent.

We recommend you customize the content of the message to provide additional information about your specific group.

When one admin customizes the message, other admins of the same group see the same custom message. Thus, the group's admins should work together to plan the custom content.

1. From the community, select Groups and then My Groups.

2. Select a group for which you are an administrator.

3. Under Admin Options, select Manage Notifications.

4. Enable the Send New Member Welcome Email option. By default, a generic welcome email will be sent to every new member.

5. Select Edit Email.

6. Enter a custom message to add to the body of the generic welcome message.

7. Format the message. For example, add a hyperlink to your organization’s mission statement or social media.

8. Select Save.

   New group members will receive the custom email message, in addition to any confirmation emails.

A group admin can edit or customize the welcome email for their group.

1. From the community, select My Account.

2. Select Communication Settings.

3. Under Group Notification Settings, locate the group and select Edit.

4. Select Edit Email and then update the body of the welcome message.

5. Select Save.

   New group members will receive the custom email message, in addition to any confirmation emails. Previously sent messages are not affected.

If a group admin previously customized welcome email, they can revert to use the default message.

1. From the community, select My Account.

2. Select Communication Settings.

3. Under Group Notification Settings, locate the group and select Edit.

4. Select Edit Email.

5. Delete the content of the Body Text field.

   New members will receive a generic welcome email with default text instead. Previously sent messages are not affected.

Group admins can deactivate the welcome email.

1. From the community, select My Account.

2. Select Communication Settings.

3. Under Group Notification Settings, locate the group and select Edit.

4. Send New Member Welcome Email is enabled by default.

   To disable it, clear the checkbox.

5. A confirmation message appears. Select Confirm.

   New members will no longer receive a welcome email. Previously sent messages are not affected.