Group notifications
Group admins and group members can select which notifications they want to receive. This helps ensure they get the information most relevant to them, without unwanted information.
Update your subscriptions
As a group admin or a group member, go your organization’s community.
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Select My Account.
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Select Community settings .
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Under Group Notification Settings, locate the group and select Edit.
Tip: To go to the group page, select the group name.
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Then select the group updates you’d like to receive email notifications for.
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To stop receiving emails, unsubscribe from those notifications.
Types of notifications for group admins
Group admins can subscribe to:
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Membership Updates Email: Receive a daily summary of who joined or left.
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Send New Member Welcome Email: Send a greeting to new members.
Tip: Select Edit Email to customize the message. See Group Messages for more information.
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New Member Requests Pending: Receive a message when a member requests to join. Review these to approve new members.
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Member Activity Digest: Select how often you want to receive a summary of the group’s activity metrics.
Review a member's settings
Group admins can help group members troubleshoot messaging issues. For example, if a user doesn't receive messages an admin sent to the entire group, an admin might sometimes contact the group member individually instead, to ensure they receive vital information.
To do this, you'll view a specific member's notification preferences.
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From the community, select Groups and then My Groups.
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Locate the group. On the group row, select the “more” menu and choose Manage Members.
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Review the member’s subscription(s) in the Messaging column. The group member will need to log in and update their own subscription settings (see above).
Types of notifications for group members
Group admins can subscribe to:
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Admin Email: the member subscribes to admin email messages
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Posts: the member subscribes to message posts
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Replies: the member subscribes to replies to message posts
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Opportunities: the member subscribes to the New Opportunity Added notification
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Digest: the member subscribes to the group digest
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Unsubscribed: the member does not subscribe to any group emails or notifications
Tip: If a group member doesn't subscribe to any group emails or notifications, the group admin can still send a message, remove the member from the group, remove the group member, or approve a request to join the group. Use the menu to the right of the group member’s name to select the appropriate option.