NPO Events

You can enable nonprofit-created volunteer opportunities to provide additional volunteering options within your community. Charities create their own events in YourCause NPOconnect, which can then appear in your CSRconnect community's Search Opportunities list.

Client admins cannot edit these events. Client admins can request changes using the admin approval feature in the NPO Events Manager, but all changes must be made by the charity creating the event. For information on creating your own volunteer opportunities, see Create Volunteer Events.

Note: NPO-created events do not use any Charity Bucket Settings. The Volunteer Charity Bucket is used for Create Events and Record Individual Activity.

You must have the Can Access NPO Event Settings permission enabled for your role. See Roles & permissions.

  1. Navigate to CSRconnect Admin Portal, Volunteer, NPO Event Settings.

  2. Toggle these options together or individually:

    • Enable NPO Events: Includes all events created in NPOconnect in search results.

    • Enable Community Partners: Allows specific nonprofits the ability to create exclusive events for your community. You will need to select community partner organizations.

Note: Segmentation is not currently supported with these settings.

Manage community partners

Community partners are specific nonprofits you allow to create exclusive events for your community. The events they create in YourCause NPOconnect will be automatically fed to your community's Search Opportunities, unless you require admin approval.

If you have enabled community partners, you can add charities to your community partners list from CSRconnect Admin Portal, Volunteer, NPO Event Settings.

Community partners can be added individually via search or in bulk using their YC Charity ID numbers.

  1. Navigate to CSRconnect Admin Portal, Volunteer, NPO Event Settings.

  2. Select Add Charity ID.

  3. Enter one or more YC Charity ID numbers. If entering multiple, separate them with a comma.

  4. Select Add to List.

  5. Confirm the pending organizations match your desired community partners.

  6. Select Save Changes.

Tip: You must enter the organization's YC Charity ID number, not its EIN / Registration ID.

To enable, navigate to CSRconnect Admin Portal, Volunteer, NPO Event Settings, then select Custom Configuration from the options next to the desired community partner.

For each community partner, you can optionally enable:

  • Require Custom Questions: You can select a custom question set that the NPO admin must answer before submitting their event to your community.

  • Require Admin Approval: You can approve, decline, or request changes to submitted events from this charity. You can manage event approval from the NPO Events Manager.

You can enable these features together or individually.

The NPO Events Manager displays all community partner events being fed into your community. You can access it from CSRconnect Admin Portal, Volunteer, NPO Event Manager.

If you have enabled admin approval for a community partner charity, you can approve, decline, or request changes to their events, and include a custom message to the NPO admin.

You must have the Can Approve NPO Events permission enabled for your role. See Roles & permissions.

  • Approved events will appear as opportunities within your community and the event becomes locked in NPOconnect.

  • Declined events will not appear in your community and the event becomes locked in NPOconnect.

  • Events with changes requested will be put back into Draft status in NPOconnect so the NPO admin can make changes before re-submitting the event for approval.