November 17, 2026: Release 26.12.0 - Under Review

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We have made the following enhancements to the Stranded Funds Automation experience:

• Employees are now prompted to contact the nonprofit when a check payment was undeliverable and returned by USPS.

• Undelivered check donations are now included in the weekly digest email and appear under Action Required.

• Employees will now see a banner on their home page when they have any action they can take from Action Required. Previously, the banner only appeared when employees had transactions to redirect.

• For donations that have been redirected, the donation record in My Giving now shows the reason why this donation had to be redirected.

Use the new Disaster Discovery tool to quickly create crisis and disaster response programs. From the CSRconnect Admin Portal, you can search for active crises and disasters, see a description and associated charities, and create an engagement element with some pre-filled details. Use the new AI Settings to enable this feature for your community.

We have added a new AI Description Generation feature to help your employees learn more about the charities they're connecting with.

• On charity pages, employees can generate a description to learn more about the charity.

• When employees create fundraisers, they can now generate a description for their fundraiser.

Generated descriptions are based on the information we have about that organization through the Blackbaud Verified Network.

Use the new AI Settings to enable this feature for your community.

You can now customize the tooltip text for Expedited Giving and Expedited Giving Plus charities. Employees see this text when they hover over the Expedited Giving and Expedited Giving Plus icons for eligible charities.

To customize your tooltip text, go to CSRconnect Admin Portal, Community setup, Give, Cart Flow Custom Text.

Eligible charities will now show the Expedited Giving or Expedited Giving Plus icons throughout the checkout flow to create a more consistent experience for donors.

This update also helps donors understand the Expedited Giving Plus cart restriction. When an Expedited Giving Plus-eligible credit card donation is in the cart, donors cannot add credit card donations to other charities to their cart. Now, donors can use the icon to see which donation triggers the cart restriction.

We have added a Rollover Date field to the create or edit a match program flow. We also added a Rollover Date column to the Match Program Report. This field enables a backend enhancement to payroll match program management.

Volunteer Time Off (VTO) eligibility is now determined by the participation date. This allows employees to request VTO for activities that take place during an upcoming VTO program before that program starts. For example, an employee signing up in December for a January event can apply for the VTO program that begins on January 1.

When an event includes shifts that fall in more than one VTO program, employees can apply for VTO for each program from Edit Participation. Employees see the hours available in each program, select the shifts to apply, and submit one request per program.

We have added a VTO Program Status column to the VTO Report and the VTO data feed.

You can now also build a VTO Report export for upcoming VTO programs. Select Upcoming under Select Program Status.

To give you control over your community's AI features, we have added AI Settings to the CSRconnect Admin Portal.

Once you have enabled the Blackbaud AI global opt-in, you can manage individual AI-powered features from CSRconnect Admin Portal, Community setup, Community, AI Settings. You must complete the global opt-in before enabling any AI features.

Access to this page is managed using the Can Manage AI Feature Controls permission.

Note: Because offline donation receipt scanning does not generate content, this feature is not governed by the BBAI global opt-in.