Find out what you owe now

The Current bill communicates the amount due for an upcoming payment or the sum of past due payments. Use the Current bill to understand the total amount you are responsible for, when your payments are due, and the specific charges driving the amount due. The payment amounts shown are unique to you based on your assigned responsibility. For example, if two parents equally split payment responsibility over their child’s balance, each parent sees their 50% portion when viewing the Amount due, rather than the total account-wide amount.

To view your Current bill, log in, hover over Billing, and select Current bill.

The page is organized into four areas: your total at the top, Accounts for a per-student breakdown, Upcoming due dates, and Recent activity.

View the amount owed and due date

The Amount due at the top of the page is what you owe across every student you are responsible for. It is indicative of the amount owed per the next Payment plan installment, the amount of an individual charge with a nearing due date, or the cumulative amount of past due charges.

Select the information icon beside Amount due to see how the total is split:

Past due Charges whose due date has already passed.
Due by What comes due on your next due date.
Total due The two figures added together, which is the Amount due shown on the page.

To see the individual charges that make up your amount due, select View details. This opens the Amount due breakdown, where you can review each charge contributing to your balance.

Review payment due status

The Payment due date represents when the Amount due must be paid by.

  • If on a Payment plan, the Amount due date is the next installment date.

    • Charges incurred outside of a Payment plan have their own respective Payment due date and may appear before the installment date.

  • If not on a payment plan, the Payment due date is the upcoming charge due date.

A status of Past due appears if a payment is missed. Past due payments may incur a late fee.

See what each student owes

The Accounts card breaks the total down by student. Each student has their own Amount due and Payment due date, so one student can be past due while another is not.

Beneath those figures, two amounts tell you how much of the bill is handled for you and how much is not:

Upcoming Auto-Pay amount The part of the amount due that Auto-Pay is scheduled to collect. Auto-Pay covers installments that are coming due; it does not automatically collect amounts that are already past due.
Remaining due The amount due minus the upcoming Auto-Pay amount. This is what you still owe after Auto-Pay runs.

Select the information icon beside Remaining due to see the same subtraction laid out.

Note: If any amount is left over, a message reads You must make a manual payment for the remaining amount. Auto-Pay does not cover it, so make a payment for that amount yourself.

Auto-Pay can be Active while Upcoming Auto-Pay amount still reads $0.00. That means nothing on the account is currently scheduled to come due—usually because everything you owe is already past due. Auto-Pay has nothing to collect, so the full amount appears as Remaining due and you need to pay it yourself.

The table below these amounts groups the student's charges by Category, with the Amount due for each. Each payment plan appears on its own row and is named for the year it covers, so a student carrying balances across several years has a row per year. Charges billed outside a payment plan, such as Tuition or Incidental, appear as their own categories.

The Auto-Pay column shows where each category stands:

  • Enroll is a link that starts Auto-Pay enrollment for that category.

  • Active with a checkmark means Auto-Pay is already running. Select the context menu on that row to pause it or change the payment method.

  • No option at all means Auto-Pay is not available for that row. Most often the payment plan belongs to an earlier billing year—Auto-Pay for payment plans can only be started on a plan for the current billing year.

Tip: Auto-Pay for payment plans and Auto-Pay for incidentals are enrolled separately. Enrolling one does not enroll the other.

Note: Some schools do not let payers set up Auto-Pay themselves. If no Enroll links appear anywhere, contact your school and ask them to enroll you.

Look ahead to future due dates

The Upcoming due dates card lists what you owe after the current bill, along with your total Account balance. Use the Account filter to switch between all accounts and a single student.

See See what's coming due for how these dates relate to your amount due.

Review recently made charges, credits, and payments

Transactions (charges, credits, and payments) appear under Recent activity with their Date, Description, Student, Due Date, and Amount. Credits and payments are represented with their Amount encased in parentheses to represent they've reduced your overall balance (e.g., ($500)).

The list opens on the last 60 days. To change what it covers, select another option from the date range drop-down, which includes Last 30 days, Current statement period, and Previous statement period.

To find something specific within the range you selected, enter a description or amount in Find in this list.

To go further back, select View more transactions to look up a past transaction across up to five years.

What you can do next