Product Update Briefing
Blackbaud eTapestry: November 2024
Details about the "Available now" capabilities discussed in the Product Update Briefing are below. For the functionality described as "Coming soon," be sure to check What's New to learn when these features release.
DIY Forms

You can now offer recurring memberships from membership forms. Previously, the membership form only accepted one-time memberships.
From a membership form, select to edit membership fields. Under Membership Level, select Edit and choose to allow recurring memberships. You can select the frequency of membership and edit the membership frequency label.
For more information, see Enter membership information on a membership form.
Communications

When you select Create Documents from a Document or Classic Email template and choose to automatically email documents to accounts with email addresses, we now include the number of documents sent on the My Organization journal note.
To view the number of documents sent, from Management, My Organization, select Journal. Select See more to view a note’s details. Under Documents Generated, the number of documents appears.
For more information, see Journal.
Payments

As we’ve previously communicated, to consolidate payment processing and improve the payment processing experience, eTapestry is ending support of the following gateways and processors:
Gateway/processor | End of Service date | Knowledgebase article |
PayFlow Pro | July 31, 2024 | 203165 |
Bambora | August 6, 2024 | 203443 |
Cybersource (some currencies) | August 6, 2024 | 203822 |
Direct connects (IATS & Sage) | August 6, 2024 | 203887 |
IATS-US | August 6, 2024 | 203823 |
IATS-Canada | January 29, 2025 | 204250 |
Tip: Need help moving your transaction processor to Blackbaud Merchant Services (BBMS)? Review this article.

Note: Blackbaud Checkout is available to customers with a Blackbaud Payment Service (BBPS) account. For more information, see Get Started with Payment Processing.
To enhance the security of eTapestry while meeting ongoing shifts in governmental and industry compliance requirements, you can now process transactions through Blackbaud Checkout from the following:
-
Virtual Terminal
Note: For this release, we included support for gifts, payments, split gifts, and recurring gift schedules. We’ll add support for more transaction types in a future release.
-
eTapestry Mobile
-
Donor Login sites
-
eTapestry API
For more information, see Blackbaud Checkout.