Line Item Records in Receivables
To open a line item record, first open its invoice from Receivables, Invoices. Under Overview, select the line item you need from Line items. The Overview, Distributions, and Applications tabs display for you to view and edit additional info.
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Add payments and credits — To apply a payment or credit to the line item, select Apply payments and credits. Next, select the checkbox in the row you're applying and enter the amount under Applied amount. Save your changes.
To automatically apply the payment or credit to the line item in the first row, select Apply automatically. If the amount exceeds the line item amount, the payment or credit is deducted from subsequent rows until the balance is $0.
Note: Don't see this yet? Applications is in Limited Availability (LA) for some of our customers. Look for full support and general availability in a future release.
Note: In a future release, you'll be able to add applications for third-party billing and apply payments and credits to posted line items.
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Unapply all — To remove all payments and credits for the line item, select Unapply all. On the Applications tab, the transactions are removed and the Overview tab displays the updated applied amount and balance.
Tip: Unapply all only displays when payments and credits have been applied to the line item.
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Delete — To reverse (or refund) a posted line item, select Delete. After confirming the delete, enter a reversal date for the journal entry that automatically generates the next time you post. To complete the changes, select Save.
When deleting a posted line item:
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You must have applicable permissions.
Tip: You can't delete a line item with unposted adjustments.
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Adjust — To adjust a posted line item, select Adjust. Enter the adjustment details, including the new date and reason, then save.
Tip: Make an adjustment to a line item when you need to reverse an incorrect post and add a new one with new distributions. If the line item hasn't posted, select Edit to instead make changes to the line item record.
When adjusting a line item:
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You must have applicable permissions.
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The line item's status must be Posted.
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You can only make an adjustment when all other adjustments have posted for the line item.
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You can delete an adjustment if it hasn't posted.
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You can't adjust a line item with a Sales tax billing item.
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You can't adjust a line item with an application. You must remove the applications, adjust the line item, and then apply applications again.
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Overview — Review info about the line item's balance, amount, details such as the billing item and post info. You can also add notes for the line item. For more details, see Notes.
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Distributions — Distributions determine the amounts to allocate to accounts and projects for the line item. For details about distributions, see Charge and Invoice Line Item Distributions and Distributions.
Note: In a future release, we'll offer full support for distributions.
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Applications — Review applications to confirm the credits and payments for the line item, as well as the unapplied balance. To open the credit or payment, select it under Transaction.
Note: In a future release, we'll offer full support for applications.