EFT Remittance Email

Note: Don't see this yet? The new Communications page and EFT remittance emails are in Limited Availability (LA) and releasing in waves, so they may not be available to your organization yet. As part of this release, Receipts are also moving from Settings, Treasury to Communications. During LA, we'll review and implement participant feedback to prepare for general availability.

When an electronic funds transfer (EFT) payment completes, a remittance email automatically sends to the vendor with payment details. Customize the EFT remittance email template to control the branding, message, and invoice details vendors receive.

Note: To customize the EFT remittance email template, you must have edit permission for EFTs in the Shared components role.

Customize Your EFT Remittance Email Template

Your organization uses one template for EFT remittance emails. The default template ensures vendors receive remittance emails before you create a custom template. Changes you make to the template apply to subsequent EFT remittance emails.

  1. From Treasury, Communications, under EFT remittance template, select Edit custom template.

    Tip: If you're using the default EFT remittance template, select Create custom template to customize it.

  2. Customize the default remittance template and provide the email details for your organization.

Note: If the vendor doesn't have an email address when the payment completes, the remittance email isn't sent. To make sure the vendor receives remittance emails, edit the EFT from the vendor record, add an email address, and set the email type to "EFT email".

To review an individual remittance email, under EFT remittance emails, select the email under ID. For details about its payment and delivery details, see EFT Remittance Email Record.