Payment run record

Note: Payment Assistant™ is currently in Limited Availability (LA). Are you interested in participating? Apply to join our LA group. During this time, we'll review and implement participant feedback to prepare for general availability.

On the payment run record:

• Users with permission to approve payment runs can review details and approve the run.

• Once a payment run is approved, users can monitor the status of a run.

• Users can see the list of payments included in the run.

Clear a payment run in Payment Assistant

To clear a payemnt run in Payment Assistant, set the default clear date.

1. From Payables, Payment Assistant, open a payment run record.

2. Select Set status to clear.

3. Enter the clear date.

4. Select Save.

Refunded payments

Payment Assistant waits 7 business days to see if a balance still exists on virtual card payments and 21 days for checks to confirm receipt of the check. After that amount of time, a payment specialist will either assist the vendor with accepting the funds, reissuing the check, or offer another payment method.

If the payment can't be completed, then the funds are returned to the organization, and the payment can be voided and reprocessed using another payment method.

If you notice returned funds for payment assistant, you can reprocess those payments how you like. We do recommend you confirm vendor contact information before attempting to pay the vendor in a new payment run.