Form emails

Blackbaud Grantmaking includes system email templates you can use to send consistent, timely communication as users move through form-related steps.

Use form emails to standardize notifications, reduce manual follow-up, and keep applicants and internal users informed with predictable messaging.

Form emails are tied to product workflows and actions, so the correct template can be sent when a specific event occurs. This helps ensure communications are aligned with your process and program expectations.

To manage reusable communication content and update template messaging, start with Correspondence.

Best practices

• Use clear, action-oriented subject lines so recipients understand next steps immediately.

• Keep message content concise and include only information required for the specific stage of the process.

• Review templates regularly to confirm links, language, and program references are current.