Change the Store Merchant Account

You can change the merchant account used to process transactions (purchases) from this store.

To change the store's merchant account

1. Go to Fundraising, eCommerce.

2. Select the Stores tab.

3. On the Store List page, select Edit from the Actions column of the store.

4. For Merchant Account, select an account that is configured to use the new checkout.

   

   Warning: As of March 2025, all credit and debit card transactions must use Blackbaud Payment Service. Choose a Blackbaud Merchant Services account compatible with the latest checkout to offer the most payment options and end-to-end transaction management.

   Tip: Note: You can search for an account and scroll through the results within the dropdown for the Merchant Account field.

5. Click Save. The Store successfully saved message displays.