To run the Ticket Class Details report

  1. From the top of an Admin page, click Data Management > Reports > Report Writer (tab).

  2. To start the report:

    • On a fresh form:

      1. On the Reports list page, click Create a New Report.

      2. On the Select Report page, select Events from the drop-down.

      3. In the list of TeamRaiser reports, select the Ticket Class Detailsoption.

    • By copying an existing report model of this type:

      1. On the Reports list page, locate the report and click Copy from its Actions column.

      2. On the Select Report Type page, scroll to the bottom and click Next.

  3. On the Select Columns page, accept the default columns or select additional columns and click Next.

  4. On the Order and Rename Columns page, make any changes to the column labels or positions of the columns for the report and click Next. (About renaming columns and changing their positions)

  5. On the Select Sort Order page, to:

    • Accept the default, where this report is sorted by the event creation date. You can change this to sort by other criteria, including the Event Name or Ticket Name. Click Next.

    • Specify a new sort order, make your changes and click Next. (About specifying the sort order)

  6. On the Configure Filters page: (About working with filters)

    1. For the required Ticketed Event filter, click Edit from the Actions column and select at least one event. After event selection in the popup box, click Apply. Click Save this filter.

    2. Optional for the Total Deductible Amount filter, click Edit from the Actions column and enter an amount. After campaign selection in the popup box, click Apply. Click Save this filter.
    3. Click Next.

  7. On the Identify the Report page, enter and select the report information to uniquely identify this report in the list of reports and who can run this report, and then click Next. (About identifying the report)

  8. On the Review Criteria Summary page, select:

    • Save Report to save the report definition to your reports list without running, scheduling, or sharing it at this time. (You are finished.)

    • Run Report to:

      • Schedule the report to run at a specific time or recurring interval

      • Set up sharing criteria with other event administrators/managers

      • Send it to the report queue where it will run according to your business practices (for example, at night)

      And then continue with the next steps.

  9. On the Edit Runtime Parameters page, select the appropriate filter information again and click Next.

  10. On the Identify Result page, make any necessary changes to the Report Label and Report Description and then click Next.

  11. On the Set Report Schedule page: (About scheduling options)

    1. Select:

      • Run this Report immediately to place the report in the queue after working through the sharing page.

      • Schedule this report to run at a future time and date option and configure the appropriate time schedule to place the report in the queue after working through the sharing page.

      • Schedule this report to run on a recurring basis and configure the appropriate options to place the report in the queue after working through the sharing page.

    2. Click Next.

  12. On the Share Report Results page: (About sharing a report)

    1. From the Group Selector, select the appropriate group type and then the appropriate members.

    2. Repeat this step for each person with whom the report will be shared.

    3. In the Email Comments area, enter an optional comment to display in the notification to the recipients of this report.

    4. Click Next.

  13. On the Review Criteria page, click Run Report.