Update Banking Information for ACH Direct Deposit

Your ACH direct deposit banking information can be updated in the Disbursement Information area. The new bank details will be reviewed by our team before funds are disbursed to the account.

Note: Haven't set up ACH banking information yet? See Set Up ACH Direct Deposit to learn how to change your disbursement from paper check to direct deposit.

Warning: We cannot disburse to personal bank accounts or accounts owned by affiliated organizations.

  1. Navigate to https://nonprofit.yourcause.com. Sign in to NPOconnect by entering your email and then log in with your Blackbaud ID (BBID) account.

    Note: You must be a Nonprofit Administrator for your organization to set up ACH. If you aren't, see Registration for information about becoming an admin.

  2. After signing in, select Administration in the side navigation and then Disbursement Information.

  3. In Disbursement Information, select Edit bank information.

  4. Review and accept the Affirmation of Compliance with Blackbaud Giving Fund Terms.

  5. In Update Bank Information, provide your updated banking details.

    1. Enter the Routing Number.

    2. The bank name should automatically populate based on the Routing Number. If not, enter the full legal name in the Bank name field.

     

    1. Enter the following information for the account:

      • Account name - This should be the name on the bank account. It can be found on the account statement and checks.

        Note: This should match the organization name on your account statement and on file with YourCause. You can find the organization name at the top of the side navigation in NPOconnect.

      • Account type (Savings or Checking)

      • Account number

     

    1. Upload one of the following valid forms of proof of your banking details:

      • Voided check - Provide a copy of a voided check. It should be pre-printed with the organization's name and address.

      • Bank statement - Include all pages in the statement.

      • Letter from the bank on official letterhead - This letter must be signed by a bank representative and list the Routing Number, Account Number, and account holder name.

     

  6. Select Submit to submit your banking information.

Our team will review the information and documentation submitted. Allow up to 72 business hours to review and approve your request. You'll be notified by email once complete.

 

Frequently asked questions (FAQs)

In the Bank Information section of the Administration > Disbursement Information page, select Remove bank information. You'll be prompted to take steps based on your role and the current state of your bank information.

  • If your bank information has already been submitted and approved, you’ll be prompted to edit your banking details instead.

  • If you’re registered as a Nonprofit Manager instead of a Nonprofit Administrator, you’ll be notified that your role doesn’t allow you to delete banking information. We recommend you either edit your banking details or contact NPOconnect Support to remove it.