Add New Users

Nonprofit Administrators can add new users to help manage your nonprofit organization in NPOconnect.

Tip: If there are no existing Administrators for your organization that can invite new users, follow the instructions in the Become a Nonprofit Administrator resources to register.

1. Navigate to https://nonprofit.yourcause.com. Enter your email and then select Sign in to log in with your Blackbaud ID (BBID) account.

2. After signing in, select User Management in the side navigation and then click on the Administrators and Managers tile.

3. Click on the Add user button.

   Note: Don't see this button? You may be in a Manager role and do not have permission to manage users. If your role needs to be changed, contact an Administrator for your organization or submit a request in the Nonprofit Platform Service Inquiry form.

4. In the Add User modal, enter the user's email and select the role to assign them.

   

   • Manager - Assign this role if they should not have the ability to manage banking information or manage users.

   • Administrator - Assign this role if they should have full permissions to manage your nonprofit, including banking information and users.

     Note: To be added as an Administrator, users must be in a financial role, on the management team, or is an office leadership team member. YourCause requires verification documentation and final approval for those assigned this role. All other users should added as Managers.

5. Click Add to invite the user to NPOconnect.

An invitation email will be sent to the email address provided, prompting the new user to finalize setting up their account.