Portal Access

To access the portal, constituents log in with a Blackbaud ID. This account links the users portal profile to their constituent record in Raiser's Edge NXT.

You can manage a user's access to the portal on their constituent record, under Portal.

  • Invitation status — The constituent's current portal invitation status: Not invited, Pending, Accepted, or Expired.

    Tip: If the status is Undetermined, check back later. If the status doesn’t change from Undetermined, send the invitation again.

  • Associated Blackbaud ID account — The email address linked to the constituent's Blackbaud ID. If this email address is the wrong one, select Unlink from record and then send a new invitation to the correct email address.

  • Last portal login — Date of constituent's most recent portal access.