Blackbaud IDs for Portal

Blackbaud IDs link a constituent’s portal profile to their constituent record so their giving and profile information flow securely between the portal and Raiser's Edge NXT. To link Blackbaud IDs to the correct records, it's best to send invitations to constituents because the sign-up screen is prefilled with their name and primary email address.

Create accounts without an invitation

If a constituent accesses the portal for the first time without an invitation, they sign up for their Blackbaud ID and enter:

• Email address

• Password

• First name

• Last name

Raiser's Edge NXT matches the email address, first name, and last name from the Blackbaud ID to a constituent record.

• If a match exists, the system links the Blackbaud ID automatically.

• If no match or multiple matches exist, the user sees an error and will need help to complete setup. Use the user account activity log to troubleshoot Blackbaud ID issues.

You can troubleshoot issues from the User activity log, unlink a constituent's Blackbaud ID, and block or unblock a constituents access to the portal.

Note: Raiser's Edge NXT users can log in to the portal with their existing Blackbaud ID.