Fees

To support your organization's mission, you can charge individuals or organization's to participate in or attend events. For example, you can sell tickets for a concert and offer different fees for children and adults.

Note: For details about managing fees on participant records, see Fees and Payments.

On an event record, under Fees, you can view:

  • Each registration option and its respective cost

  • How much of a fee is eligible for a tax receipt

  • Note: The contribution amount is the portion of the fee that supports fundraising beyond event costs. For example, if a ticket costs $100 for a ticket and $20 covers a meal, the contribution amount is $80.

  • Capacity limits, number sold, and pending sales

You can also add new fees and manage which fundraising efforts an event's payments support.

Apply payments toward fundraising efforts

  1. From the event record, select Edit under Fees.

  2. To apply payments from the web view, database view, and online registration form toward specific fundraising efforts, search for the allocations under Campaign, Fund, Appeal, and Package.

    Note: When you enter a payment from a participant record, you can apply it toward other fundraising efforts.

  3. Select Save.

Add a fee

  1. On the event record, under Fees, select Add fee.

  2. Choose whether to charge for registrations or other add-ons, such as valet parking.

    Tip: Online registration forms don't collect contact details for Other fees. Use Other fees in addition to registration fees to ensure you gather registrant information.

  3. Under Name, enter what participants can purchase, such as an adult ticket or parking pass.

    Note: Depending on how your organization structures the event, fees can correspond to multiple participation levels. For example, you might charge the same amount for a child to participate in the event or visit a play area during the event. For more information about participation levels, see Participation levels

    Note: In the database view, fees appear as event units. If you enter a fee name that already exists as a unit in Settings, Tables, Event Units, Raiser's Edge NXTdoesn’t create a duplicate entry in Tables.

  4. If the fee is for registrations, enter how many individuals or organizations can sign up under Registrants included. For example, a golf foursome would include four registrants.

  5. Under Fee amount, enter the cost.

  6. Under Contribution amount, enter the portion that supports fundraising beyond event costs, such as food or benefits.

  7. To limit the purchases allowed, select Limit capacity for this fee and enter the maximum number under Fee Limit.

    Tip: To display a custom message when fees sell out, go to the Form Builder, select Click to edit in the registration fees section, enter your text under Labels, Label — Sold out fees and Registration closed — All fees sold out.

    Note: Fee capacity limits are not limited by the capacity you set on the event record under Details. For more information, see Event Details.

  8. Select Save.

Tip: Don’t see this option? Contact your system admin for permissionss to make this type of change. For more information, see Events Security

Edit a fee

From the event record, under Fees, select Edit from the fee's menu , update details, and select Save.

Delete a fee

To remove a fee, select Delete from its menu under Fees, and select Yes.

Tip: Don't see this option? You may have payments associated with the fee you want to remove, or you don't have permissions to make this change. For more details, see Events Security.

Note: When you delete a fee, it is removed from both the Form Designer and the embedded form of any online registration forms associated with the event. For more details, see Registration Options.

View participants by fee

To identify participants who purchased specific tickets, you can filter the participant list by fee.

  1. From Events, Overview, open an event record.

  2. Under Participants, select Work with participants and select Filter , Fees under Fees and payments.

  3. Select whether to include participants who purchased any fees, specific fees, or no fees.

    Note: To view a pre-filtered list, select the number sold from the event record under Fees.