Assign a Donor Cover Designation

To track how much donors cover, you can split their transactions and use a different designation for the fees. Otherwise, Online Giving uses the gift designation for fees. To learn more about the fee coverage options and how to add them to forms, see Fee Coverage and Add Fee Coverage to a Donation Form.

Note: If you allow donors to split gift amounts between multiple designations on Standard Donation Forms and don't set a designation for donor cover, Online Giving uses the first designation a donor selects for the donor cover amount.

Set a Blackbaud CRM or Blackbaud Altru Designation

To set the designation to use for donor-covered fees if you use Blackbaud CRM or Altru:

1. In Online Giving, select Settings.

2. Under Contributions, select Donor cover designation.

3. Select a designation from your CRM.

   Tip: We recommend you use a designation that only tracks donor-covered fees collected through forms. After you create the designation in your CRM, it may take up to 15 minutes to load in this field.

4. Select Save.