Donor Cover Designation

To track how much donors cover, you can split their transactions and use a different designation for the fees. Otherwise, Online Giving uses the gift designation for fees. For more information, see Fee Coverage.

Tip: Designations are called funds in Raiser's Edge NXT.

Note: If you allow donors to split gift amounts between multiple designations on Standard Donation Forms and don't set a designation for donor cover, Online Giving uses the first designation a donor selects for the donor cover amount.

To set the designation to use for donor-covered fees if you use Blackbaud CRM or Altru:

  1. In Online Giving, select Settings.

  2. Under Contributions, select Donor cover designation.

  3. Select a designation from your CRM.

    Tip: We recommend you use a designation that only tracks donor-covered fees collected through forms. After you create the designation in your CRM, it may take up to 15 minutes to load in this field.

  4. Select Save.

To set the fund to use for donor-covered fees in Online Giving:

  1. From Settings, select Donor cover designation under Raiser's Edge NXT connection.

  2. Select a fund from Raiser's Edge NXT.

    Tip: We recommend you use a fund that only tracks donor-covered fees collected through forms.

  3. Select Save.

To give donors the option to cover your organization's fees, from Online Giving, create or edit a donation form.

  • For Standard Forms, under Get started, Payment processing, select Donor pays under Fee coverage.

  • For Optimized Forms, under Payment and fees, select Donor pays under Fee coverage.