Fee Coverage

To help you raise more, select a fee coverage option for your donation forms.

• Donor cover lets donors cover the processing fee for eligible transactions so 100% of their donation goes directly to you. We automatically calculate the fee for each transaction and add it to the gift amount. The full amount is tax-deductible.

• Complete Cover™ lets Blackbaud pay the fees for eligible transactions up to $3,000. In exchange, we ask the donor to give toward Blackbaud’s service, which eliminates your processing fee. For transactions equal to or greater than $3,000, you're responsible for paying the fees through a Complete Cover-enabled form.

  Note: To help offset fees for ineligible transactions, donor cover may display for Complete Cover-enabled Optimized forms. The amount toward fees is allocated to the form's default fund unless you specify a separate designation from Settings in Online Giving.

To assume responsibility for all related fees and hide the option for donors to contribute towards operating costs, select My organization pays on your forms. For more information about the costs, see Blackbaud Merchant Services Processing Fees.

Tip: To find the approximate amount your organization is saving with fee coverage, from Online Giving, view Saved in process fees under Summary. To find it for a specific form, select the form from Related links, All donation forms.