Groups

Groups are made up of employees within your organization who share something in common, such as a geographic area, a department, or an interest in a specific type of community service. After you create a group and add members to it, you can create events and projects specific to them, share photos and documents, and send messages to group members.

Groups enable collective action and communication, which amplifies your organization's positive impact while building engagement and a strong sense of community.

Each group must belong to a group program. Create programs to categorize related groups. Examples of group programs include Regional Groups, Departmental Groups, and Employee Interest Groups.

Group administrators assign relevant tags to the their groups. See Edit a group page.

Based on the program settings, users may be able to filter groups based on tags, which help them find the groups most relevant to their needs, desires, and skills.

Group administrators can add volunteer events, documents, images, and more to the group.

Admins should focus on items that serve the group's purpose, such as to provide details about activities and celebrate achievements.

Note: The program settings and group settings determine what employees, groups members, and admins can see and do.

As a group member or group admin, consider the group page a "hub" for all communication and settings relevant to the group, including:

  • Date created

  • Location

  • Number of members

  • List of members and how to contact them

  • List of admins and how to contact them

  • Message posts and replies

  • Events

  • Projects

  • Organizations

  • Photos

  • Documents

  • Privacy settings

  • Email messages

  • Share this group

  • Notifications or subscriptions

Tip: To learn more, download the CSRconnect Groups Feature Guide (PDF)