Edit Account

You can edit your personal details from My Account.

  1. Hover over the profile icon in the CSRconnect Community, then select My Account.

  2. Select Edit Account.

  3. Enter a Preferred First Name. Your name fills in automatically from the HR file. You can replace it with a preferred name.

  4. Select a Language. Selecting another language re-generates the site. You can then view all standard platform text and some custom text in the selected language.

    Tip: The system automatically sets your default language using your browser’s language setting from your first login. If your browser language is currently unsupported, the application defaults to US English.

  5. Select a Time Zone. Your time zone is automatically stored from your browser's settings on your first login. You can change your time zone at any time.

  6. Select a Preferred T-Shirt Size. When you sign up for an event with t-shirt selection, your preferred size is preselected if available.

    Note: If you do not have a saved Preferred T-Shirt Size, the t-shirt size you select during event sign-up is saved as your preference. You can update your Preferred T-Shirt Size at any time from here.

  7. Enter a Preferred Email. Your email fills in automatically from the HR file. You can replace it with a preferred email.

  8. If multi-factor authentication is enabled for your community, enter an SMS MFA Phone Number.

  9. Under Current Residence, select your Country / Territory and State / Province. We use employee residency information to comply with local regulations.

  10. Upload a Profile Image. This appears on your profile and next to your name throughout CSRconnect.

  11. Select Save.

Preferred Name Use

If you add a preferred name, it appears on:

  • My Account

  • private employee-facing pages

  • public employee-facing pages

  • employee-facing emails (excluding donation emails)

The system retains your HR file name for inclusion on:

  • employee-facing donation emails

  • admin-facing reports

  • donation associations and sharing information with nonprofits