Edit account
You can edit your personal details from My Account.
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Hover over the profile icon in the CSRconnect Community, then select My Account.
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Select Edit Account.
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Enter a Preferred First Name. Your name is entered automatically from the HR file. You can add a preferred name to your account, if desired.
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Select a Language. Selecting another language re-generates the site. You can then view all standard platform text and some custom text in the selected language.
Tip: The system automatically sets your browser's language setting from your first login as your default language. If your browser language is currently unsupported, the application defaults to US English.
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Select a Time Zone. Your time zone is automatically stored from your browser's settings on your first login. You can change your time zone at any time.
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Enter a Preferred Email. Your email is entered automatically from the HR file. You can add a preferred email to your account, if desired.
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If multi-factor authentication is enabled for your community, enter a SMS MFA Phone Number.
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Under Current Residence, select your Country / Territory and State / Province. We use employee residency information to comply with local regulations.
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Upload a Profile Image. This appears on your profile and next to your name throughout CSRconnect.
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Select Save.
Preferred name use
If you choose to add a preferred name, it appears on:
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My Account.
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private employee-facing pages.
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public employee-facing pages.
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employee-facing emails (excluding donation emails).
The system retains your actual name for inclusion on:
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employee-facing donation emails.
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admin-facing reports.
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donation associations and sharing information with non-profits.
Supported languages
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Chinese (Hong Kong)
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Chinese (Simplified)
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Chinese (Traditional)
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Czech
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Danish
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Deutsch
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Dutch
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English
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Español (Mexico)
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Español (Spain)
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Français
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Français (Canadian)
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Green
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Hungarian
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Italiano
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Korean
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Malay
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Polish
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Português (Brasil)
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Português (Portugal)
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Romanian
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Russian
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Turkish
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UK English
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Ukranian
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日本語 (Nihongo/Japanese)