My Giving

You can use the My Giving page to view your donation activity, match programs, and donation history.

Tip: You can add a custom message banner to this page.

Donation Types

Credit Card

These are donations made using a credit card method. Default credit card types that we currently acknowledge are Visa, Discover, Amex, Apple Pay, Google Pay, and Visa Checkout (Wallet).

Note: Individual processors, such as CanadaHelps, may support fewer credit card types.

The maximum credit card donation you can make is $50,000.00, and the minimum you can make is $10.00.

How recurring credit card pledges work

Recurring donations are gifts you set up once, and then your credit card is automatically charged on a schedule you select, such as weekly, monthly, or quarterly, so you don’t have to remember to donate each time.

A few important notes about recurring pledges:

• Recurring donations are only available for certain U.S. charities using the Blackbaud Giving Fund processor.

• They only apply in certain donation experiences using Blackbaud Integrated Payments.

• They stay tied to the campaign where they were created and won't automatically continue into new campaigns.

• They’re treated as regular credit card donations, so you can’t manage or filter recurring ones separately.

• You can’t upload them in bulk or import them.

• You can’t include or exclude them separately in programs like matching gifts, giving campaigns, employee giving programs, or peer-to-peer fundraising.

• You also can’t customize how they count toward participation or reporting levels.

Why a recurring donation might stop

Warning: You’ll receive an email letting you know if your donation didn’t go through or was canceled. You may need to update your payment method or set up a new donation to continue giving.

A recurring donation may not be completed for a few different reasons.

• There’s an issue with your credit card (for example, the payment is declined).

• Your account with your employer is no longer active.

• Your employer changed settings that affected how donations are handled, such as fee coverage.

• You chose to stop your donation.

There are also situations outside your control that may keep your donation from completing.

• The donation can’t be processed because of certain regulations or compliance rules, such as California law (Assembly Bill 488).

• The nonprofit you’re donating to is no longer eligible to receive donations (for example, due to legal or policy requirements).

• There’s an issue holding the funds during processing, so the donation can’t move forward.

Payroll Program

Recurring pledges

These are donations made using a payroll program that automatically deducts donations from employees' paychecks. Contact your CSM to set up a payroll program.

One-time pledges

This is a donation made using a payroll program that automatically deducts a donation from an employee's paycheck. This donation type has a one-time date. Contact your CSM to set up a payroll program.

Offline

These are donations made outside of the application and are retroactively entered.