Volunteer time off approvals

If your community has admin approval enabled for Volunteer Time Off (VTO) requests, admins can manage those requests from the CSRconnect Admin Portal.

You must have the Can Manage Volunteer Time Off Requests permission. See Manage roles.

Note: If your VTO program is set to manager approval, VTO requests do not appear under VTO Approvals in the CSRconnect Admin Portal. Managers must approve VTO requests from the CSRconnect Community. See Volunteer Time Off (VTO).

To manage VTO requests:

1. Navigate to CSRconnect Admin Portal, Volunteer, VTO Approvals.

2. Under Pending Requests, select the number of outstanding requests for your desired VTO program.

3. Review any outstanding requests. Select View Request Details to view all available information.

4. Select either Approve or Decline for the outstanding request.

   • Optionally, you can enter a message regarding the request.

5. Select Approve Now or Decline Now. The VTO request is either approved or declined.