Paying Individuals with Payment Assistant

When you pay individuals using Payment Assistant, the process differs from the standard workflow for organizations and businesses.

To improve efficiency and speed, our partner REPAY prioritizes electronic payment enrollment for business vendors. Individual vendor records are not contacted for Payment Assistant enrollment like business vendor records.

By default, individual vendors receive check payments by mail. However, if you provide their EFT banking information and enable EFT sharing, they can be enrolled in ACH payments.

Alternatively, if the individual's vendor record includes an email address, REPAY will send an ACH enrollment form.

Tip: To assist with ACH enrollment for individual vendor records, make sure the vendor record includes an up-to-date email address. This ensures the ACH enrollment form can be sent through DocuSign.

This adjustment simplifies and accelerates how individual vendors are paid.

Note: Additional payment options for individuals are coming soon!