Paying Individuals with Payment Assistant

When you pay individuals using Payment Assistant with REPAY, the process differs from the standard workflow for organizations and businesses. With BILL, individuals and businesses are treated the same way, so there is no separate workflow. An individual with an address on the vendor record is paid by check, and an individual with bank information is paid by ACH.

By default, individual vendors receive check payments by mail. However, if you provide their EFT banking information and enable EFT sharing, they can be paid by ACH.

This adjustment simplifies and accelerates how individual vendors are paid.

Note: More payment options for individuals are in development.

Enroll Individuals in ACH Payments with REPAY

To improve efficiency and speed, our partner REPAY prioritiizes electronic payment enrollment for business vendors. Individual vendor records are not contacted for Payment Assistant enrollment like business vendor records.

If the individual's vendor record includes an email address, REPAY sends an ACH enrollment form.

Tip: To assist with ACH enrollment for individual vendor records, make sure the vendor record includes an up-to-date email address. This ensures the ACH enrollment form can be sent through DocuSign.