Guidelines for File Uploads and Attachments
Many areas in GrantsConnect allow you to upload images and files as attachments, responses to form fields, etc. Accepted file sizes and formats are detailed in the sections below.
Applications
Maximum file size for file upload fields in applications
The guidelines below apply to files uploaded as part of the application process. This includes all custom forms (e.g., Request Form, Review, etc.) with File upload fields.
| File Upload Fields | |
|---|---|
| Maximum File Size | 29 MB with a maximum of 10 files per upload |
| Accepted File Types | Image - WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG |
| Word / Text - DOC, DOCX, ODP, PPT, PPTX, PDF, TXT, RTF, ODT | |
| Spreadsheets - XLS, XLSX, CSV, ODS | |
| Audio - WEBM, WAV, AAC, MIDI, MID, MP3, CDA, OGA, OPUS | |
| Video - MP4, MPEG, MKV, AVI, OGV | |
| Code - CSH, SH, CSS, HTML, HTM, PHP, JS, MJS, PHP, JS, MJS, XML, XHTML, JSON | |
| Archive - BZ, BZ2, RAR, TAR, ZIP, 7Z, GZ | |
| Excluded File Types | EXE |
Allowed file types for electronic signature image files
The guidelines below apply to image files for electronic signatures.
| Electronic Signature Image | |
|---|---|
| Accepted File Types | WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG |
Note: Electronic signature images can be added when signing an application or updated in My Account. For more information, see Sign Applications Electronically in the Applicant Resources.
Application View
Note: These files can only be accessed in the Grant Manager Portal.
Maximum file size for external file attachments in Application View
The guidelines below apply to external files uploaded as attachments in the Application View.
| External File Attachments | |
|---|---|
| Maximum File Size | 29 MB |
Note: For more information, see Add External Files to Applications.
Maximum file size for external emails attached to applications
The guidelines below apply to emails sent outside of GrantsConnect that are attached to applications using the External Email Integration feature.
| External Email Attachments | |
|---|---|
| Maximum File Size | 20 MB including email attachments |
Note: For more information, see Attach External Emails.
Maximum file size for communications attached to applications
Communications can be added to an application in the Application View.
| Communications Attachments | |
|---|---|
| Maximum File Size | 29 MB |
Note: For more information, see Add Communications to Applications.
System emails
Note: These files can only be accessed in the Grant Manager Portal.
Maximum file size for email attachments
The guidelines below apply to file attachments that can be added to custom email templates. This includes attachments added when configuring the email template as well as send manually for Revision Requests, etc.
| Email Attachments | |
|---|---|
| Maximum File Size | 7 MB |
Note: For more information, see Customize Emails.
Program setup
Note: These files can only be accessed in the Grant Manager Portal.
File requirements for program logos and background images
The guidelines below apply to custom program logos and background images added when setting up grant and nomination programs.
| Program Logo | |
|---|---|
| Image Size | 200 x 200 pixels |
| Maximum File Size | 29 MB |
| Accepted File Types | WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG |
| Program Background Image | |
|---|---|
| Image Size | 1920 x 1080 pixels |
| Maximum File Size | 29 MB |
| Accepted File Types | WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG |
Note: These images are visible to applicants in the Applicant Portal and in email communications. For more information, see Set Up Grant Programs and Set Up Nominations Programs.
Account setup
Note: These files can only be accessed in the Grant Manager Portal.
File requirements for client logos
The guidelines below apply to client logos used as branding in the Grant Manager Portal as well as shown in programs and emails.
| Client Logo | |
|---|---|
| Image Size | 200 x 200 pixels |
| Maximum File Size | 29 MB |
| Accepted File Types | WEBP, TIF, TIFF, SVG, BMP, GIF, JPG, JPEG, PNG |
Note: For more information, see Manage Your Client Account.
File requirements for PGP public keys for SFTP connections
The guidelines below apply to the PGP public key uploaded when configuring SFTP connections.
| PGP Public Key | |
|---|---|
| Accepted File Type | PGP |
Note: For more information, see Configure SFTP Connections.