Customize Invitation Emails

By default, the GC-58 Invitation to apply to {{PROGRAM_NAME}} system email is used to invite potential Applicants to apply for a program. Additionally, the GC-59 Invitation Reminder system email is used to send reminders to recipients to apply. Copies of these email templates can be created and used for specific programs, distribution lists, or even scenarios. Explore the resources below to learn how to create copies and assign them to invitations.

  1. Create an email copy in the Program Setup > System Emails area.

  2. Update active and default emails in the Program Detail area.

    Tip: The default email will automatically be used when sending an invitation to an individual or to distribution lists immediately. The option to choose an active email that is not the default will only be available if an invitation is scheduled to be sent to a distribution list at a later date.

  3. Schedule an invitation email to be sent at a later date.

  4. Change the email copy used for the invitation by updating the schedule.