Troubleshoot Login Issues

Click on the dropdowns below to resolve common issues encountered when logging in to GrantsConnect. If you're still unable to sign in after following the recommended steps, please contact GrantsConnect Support for assistance.


Note: The issues and resolutions detailed in this article only apply to Applicants and Grant Managers that sign in with an email and password. If you're an SSO user, see Troubleshoot SSO Issues.