Enhance Content

Note: This feature is initially only available in Coaching Email within TeamRaiser.

The Enhance Content feature, powered by Blackbaud AI, helps you quickly refine your message into a polished, audience-ready version. Whether you start with a full draft or just a few bullet points, this tool provides intelligent suggestions to improve tone, clarity, and engagement — all within your existing workflow.

  • Get AI-powered suggestions tailored to your tone and audience.

  • Maintain control with full editing capabilities.

  • Move from draft to delivery faster and with confidence.

Tip: Does your organization use the Multiple Local Support feature? If so, you can create your content in one language, select a different language, and Enhance content to get a message in the selected language.

Warning: This feature uses generative artificial intelligence (AI) to generate content. Content generated by AI should always be reviewed prior to use in communications.

How it works

  1. Open the WYSIWYG editor in Coaching Email.

  2. Enter content in the editor to enable the Enhance content tool.

  3. Select content to switch the tool from Enhance content to Enhance selected.

    • Enhance content: Use all text in the editor to generate a variation of your message. Selecting Use this content replaces all original content.

    • Enhance selected: Use selected text to generate a variation of the selected content. Selecting Use this content replaces only the selected content.

  4. Choose up to three tones to guide the AI-generated content. The three default tones are Casual, Empathetic, and Informative. Selecting a tone generates new content.

    Note: If three tones are active, you must deselect one before choosing a different tone.

  5. Select Regenerate content to get a different version of the content with the same tones. You can regenerate content as often as needed.

  6. Select Use this content to accept the generated message. You may edit generated content in the editor.

To keep your original content, close the window.

Note: The generated text may include information about your organization or campaign such as site name or campaign name.

Warning: This feature only applies to text. It does not include images, personalization fields, conditionals, or components.

Selecting Use this content will permanently overwrite your original content, including any images, personalization, conditionals, or components.