Customize the Favicon (Browser icon)

A favicon is a small icon that appears in browser tabs, bookmarks, and other places. Adding a custom favicon helps reinforce your brand.

favicon

Hosting options

File requirements

  • File format: PNG, JPG, SVG, or ICO

  • Recommended size: 16x16 or 32x32 pixels

  • File name: For Image Library, any name. For FTP upload, use favicon.ico.

To use Image Library and Page Wrappers to set your favicon

Tip: To upload the file via FTP, refer to How do I select an icon to display in the browser Tab for our web page (favicon)?

  1. Create your favicon.

  2. Save the image to your computer.

  3. Upload the image to the Image Library.

  4. Select Copy Image URL of the image and save the URL in the clipboard or locally for use in the next steps.

    Copy Image URL option in Image Library

  5. Add the favicon image to Page Wrappers.

    1. In the <head> section of your HTML (or in your page wrapper if using a CMS), add the following line:

    2. <link rel="shortcut icon" href="http://mysite.org/images/content/pagebuilder/filename.png" type="image/vnd.microsoft.icon">

      where http://mysite.org/images/content/pagebuilder/filename.png is using the link to your favicon image in the Image Library that you copied above.

      Tip: When using the Image Library, you can use any name for your image.

  6. Update pages, TeamRaisers, etc. to use this Page Wrapper. All pages with this wrapper will use the favicon image unless you have selected some pages to use a different Page Wrapper. For specific TeamRaiser instructions, see Select a custom page wrapper and stylesheet for a TeamRaiser event

  7. Test your pages in the various browsers, such as Google Chrome, Mozilla Firefox, Microsoft Edge, etc. Your favicon should now be visible in the browser tab.

Troubleshooting

  • If your favicon doesn’t appear, try clearing your browser cache.

  • Ensure the copied URL is correct.

  • Verify the size and filetype of the favicon. The image must be square.

  • Check the Security Category of the favicon image in the Image Library, then compare it to the Security Category of the Page Wrapper.