Fraud Management

Note: February 2025 Update: Fraud management is now handled by Blackbaud Merchant Services. See Checkout Fraud Management.

How do I query for fraud suspects?

See Query Builder for instructions on creating queries.

To query for fraud suspects, use To add a field type to your query instructions. See To insert a System field type, field, and field clause into the Query Builder to set the Field Type to System, the Field to Active Detail, and the Clause to equal Fraud Suspect.

Query field settings for Fraud Suspect.

How do I run a report on fraud suspects?

After enabling Fraud Management, you can use Report Writer to work with data from constituents in a fraudulent state. You'll pull that data based on the status of a constituent.

Suspects display the status of Fraud Suspect or Removed as Fraud in the Active Detail field in the Biographical Information of a constituent record.

To pull data for suspicious constituent records, run either the Transaction Details or Interaction Details reports, selecting to include the Active Detail report column.

You can also use an Accessible Filter to choose only report results for constituent records with a Fraud Suspect or Removed as Fraud status.